FSO - Banking - Technology Consulting - Senior Manager - Location OPEN

At EY, we believe the future of technology careers is yours to build. You’ll harness technology to power human enterprise, at the same time creating a tech career that’s personalized for you, by you. You’ll be working with world-leading organizations and collaborating in global teams, solving the world’s toughest challenges together, with the freedom to explore new ideas and devise your own solutions. Every day, you’ll be building your tech skill-set while learning about business strategy, creating an unparalleled portfolio of career experiences.

Our Financial Services Organization (FSO) teams have been at the forefront of every event that has reshaped and redefined the financial services industry. We live in a new digital world with exciting new technologies and challenges. Financial institutions are going through a seismic change in their business that also provides significant opportunities through a deep finance, risk and technology, with a massive emphasis on AI, transformation. Large institutions in Banking, Insurance and Capital Markets are re-evaluating the way they conduct business and are undergoing strategic initiatives to enhance their operations to better serve their clients and address the high bar set by the regulator.

If you have a passion for rallying together to solve the most complex challenges in the financial services industry, come join our dynamic FSO team!

The Opportunity

At EY, we pride ourselves on being a trusted advisor to the key stakeholders in the financial services industry. Our vision and flawless execution have driven substantial growth in our organization. As a result, we are currently looking to expand our team by bringing on board new leaders with the commitment and drive to help our clients succeed. Due to the tremendous growth of technology in the financial services industry, we need individuals versed in end-to-end technology transformation engagements that have relevant experience and a well-rounded skillset based on previous successful implementation lifecycles. This is an opportunity with tremendous growth potential for very motivated individuals that demonstrate a strong work ethic and deep and translatable expertise with technology. The role also requires deep fluency across the artificial intelligence lifecycle, from strategy and architecture through engineering, implementation, operations, governance and control, so that clients can adopt AI responsibly and at enterprise scale.

Your Key Responsibilities

As a technology consulting senior manager, you are expected to lead large scale engagements and consistently deliver high-quality client services based on your extensive knowledge and experience in technology transformation and banking, and your ability to lead practitioners throughout the creation and successful delivery of work products. You will lead the team along with our program leads and key SMAs to ensure a cohesive and comprehensive solution will be delivered on-time and on-budget to the utmost satisfaction of our clients. You will manage and lead client engagement teams with diverse skills and backgrounds, fostering an innovative and inclusive team-oriented work environment and provide constructive on-the-job feedback/coaching to team members. You will be an active member providing counselling and mentoring to junior consultants within the organization. One of your key roles will be to generate new business opportunities, understand EY and its service lines and actively assess/present ways to serve clients.  You will shape and lead AI-enabled transformation programs, translate business priorities into secure and scalable AI architectures, and guide multidisciplinary teams from use-case identification and solution design through implementation, production deployment, monitoring and continuous improvement. You will advise senior client stakeholders on AI operating models, investment choices, value realization, responsible AI and the control environment required for regulated banking organizations.

Minimum requirements:

• A bachelor's degree in Business, Computer Science, Engineering, Information Systems Management, Finance, or a related field and at least 7-10 years of related work experience
• A minimum of 7 years of professional work experience with a mid-to-large size public accounting firm, professional consulting firm, or within industry (financial services, technology)
• A minimum of 7 years of experience in technology delivery project /product management
• Hands-on experience in leading the design, development and delivery of solutions or infrastructure and large-scale programs including:
• Business process and workflow design
• Business requirements definition, analysis, and mapping
• Ability to design and create an effective IT environment for business operations, aligned to the overall business purpose and activities
• Knowledge of development and operations (DevOps) practices for software configuration, integration and deployment to various platforms and operating environments
• Quality Assurance and Testing
• Data modeling and lineage
• Demonstrated fluency across the full AI technology stack, including AI strategy, use-case portfolio design, data and knowledge architectures, machine learning, deep learning, generative AI, large language models, retrieval-augmented generation, agentic AI and intelligent automation
• Hands-on experience defining and delivering enterprise AI architectures, including model and application layers, orchestration, APIs, cloud and hybrid infrastructure, integration patterns, vector and knowledge stores, security, observability and performance engineering
• Experience implementing AI solutions from proof of concept through production, including data preparation, model selection or development, prompt and context engineering, evaluation, testing, deployment, scaling, monitoring, incident management and ongoing optimization
• Deep understanding of AI control planes and lifecycle management, including model and prompt registries, policy enforcement, access controls, lineage, versioning, approval workflows, deployment gates, telemetry, cost management and retirement
• Practical knowledge of responsible AI and model risk management in regulated environments, including governance, explainability, fairness and bias testing, privacy, cybersecurity, intellectual property, third-party risk, human oversight, regulatory compliance and auditability
• Ability to assess and select AI platforms, foundation models, tooling and vendors based on business fit, architecture, security, risk, interoperability, performance, scalability and total cost of ownership
• Ability to communicate complex AI concepts clearly to boards, executives, risk and control functions, business leaders, architects, engineers and delivery teams, while connecting technical decisions to measurable business outcomes

• Demonstrated experience in Banking (Consumer, Commercial banking or Payments) specifically in one of the following domains:
  • Mortgages, Auto, Home Equity Originations and Servicing
  • Deposit and Loan Operations, ATM, Debit, Prepaid Cards, ACH, Wires
  • Treasury Management, Investments, Credit Processes
  • Payment Products and Lifecycle, Payment Authorization and Clearing
  • Risk, Regulatory, and Strategic Oversight

• At least 7 years of experience in managing and supervising teams of professional employees and mentoring team members through development feedback and performance processes
• Understanding of key technology and services vendors and products supporting the lending industry
• Strong analytical skills; specifically, the ability to diagnose end-to-end lending originations and servicing operations to identify opportunities to improve performance and effectiveness; six-sigma certification or exposure to other process improvement methodologies a plus
• Exceptional core consulting skills (e.g., creative thinking, problem solving, client and stakeholder management)
• Extensive experience in leading large client engagement teams
• Excellent oral and written communication skills
• Willingness to travel up to 80%

Ideally, you will also have:

• Post-graduate / Graduate degree in Computer Science, Engineering, Information Systems Management, Finance or a related field

• Certifications in Program and/or Project Management Practices (e.g., PgMP, PMP, Agile (Scrum, Scaled etc.))

• Relevant AI, cloud, data, architecture, machine learning or responsible AI certifications, and evidence of continued learning as AI technologies, standards and regulatory expectations evolve

What we look for

We’re interested in leaders with a genuine creative vision and the confidence to make it happen. You can expect plenty of autonomy in this role, so you’ll also need the ability to take initiative and seek out opportunities to improve our current relationships and processes. If you’re serious about auditing and ready to take on some of our clients’ most complex issues, this role is for you. We also look for leaders who remain current across the rapidly evolving AI landscape, can distinguish durable enterprise capabilities from short-lived trends, and can confidently challenge, guide and mobilize clients from ambition to responsible implementation.

What working at EY offers 

We offer a competitive compensation package where you’ll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package includes medical and dental coverage, both pension and 401(k) plans, a minimum of 15 days of vacation plus ten observed holidays and three paid personal days, and a range of programs and benefits designed to support your physical, financial and social well-being. Plus, we offer: 

• The opportunity to manage a portfolio of talent within a designated service line
• A collaborative environment where everyone works together to create a better working world
• Excellent training and development prospects, both through established programs and on-the-job training
• An excellent team of senior colleagues, dedicated to managing and varying your workload

About EY

As a global leader in assurance, tax, transaction and advisory services, we hire and develop the most passionate people in their field to help build a better working world. This starts with a culture that believes in giving you the training, opportunities and creative freedom to make things better. So that whenever you join, however long you stay, the exceptional EY experience lasts a lifetime.

Join us in building a better working world. 

Apply now.

EY, an equal employment opportunity employer (Females/Minorities/Protected Veterans/Disabled), values the diversity of our workforce and the knowledge of our people.

What we offer you
At EY, we harness our collective strength to empower you to shape your future with confidence through professional growth, personal fulfillment and an inclusive culture. Learn more at ey.com/us/careers.

• We offer a comprehensive compensation and benefits package where you’ll be rewarded based on your performance and recognized for the value you bring to the business.  The base salary range for this job is: 
• • New York City, Boston, and Washington DC Metro Areas, Washington State, and Southern California offices – $181,800 to $377,400
  • Bay Area California offices – $189,400 to $393,200
  • All other offices locations in the US, including Sacramento – $151,500 to $346,000
• Individual salaries within these ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography.  In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
• Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances. You’ll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.

Are you ready to shape your future with confidence? Apply today.                                              

• To make the most of your application experience, please limit yourself to two applications within a six-month period.
• EY accepts applications for this position on an on-going basis.
• For those living in California, please click here for additional information.
• At EY, our values set the foundation for how we work and the behaviors we expect of our people. Any misrepresentation or falsification of information or lack of integrity at any point in the recruiting process may result in withdrawal of your candidacy, revocation of an offer or immediate termination of employment.

EY  |  Building a better working world

EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.

Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.

EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.

All in to shape the future with confidence.

EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.  

EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process,  please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY’s Talent Shared Services Team (TSS) or email the TSS at ssc.customersupport@ey.com.