French Speaking Digital Store Consultant

Patrique Mercier Recruitment FR is a prominent recruitment agency in Greece, dedicated to connecting skilled professionals with leading companies across various sectors. We are currently seeking a French Speaking Digital Store Consultant to join our enthusiastic team. In this pivotal role, you will engage with French-speaking customers, providing exceptional support and expert guidance on their digital shopping experiences. Your role will be crucial in enhancing customer satisfaction and facilitating successful online interactions.

Responsibilities

• Assist French-speaking customers by addressing their inquiries and providing expert advice on the digital store offerings.
• Acquire comprehensive knowledge of products and services to effectively meet customer needs.
• Conduct training sessions for customers on how to navigate and leverage digital store platforms.
• Collaborate with marketing and sales teams to develop strategies that enhance customer engagement.
• Gather and analyze customer feedback to identify opportunities for improving the digital shopping experience.
• Stay informed about the latest trends in e-commerce and digital retail to provide informed recommendations.
• Efficiently resolve customer issues or complaints related to their digital store experience.

Requirements

• Proficiency in French and English, both written and spoken.
• Experience in customer service, sales, or consulting, preferably within the e-commerce or digital retail field.
• Strong understanding of digital platforms and tools used in online retail.
• Excellent communication and interpersonal skills, focusing on a customer-centric approach.
• Self-motivated with the ability to work effectively in a fast-paced, dynamic environment.
• Familiarity with CRM systems and proficiency in Microsoft Office suite.
• Demonstrated problem-solving skills with a proactive approach to addressing customer needs.

Benefits

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( Flight, Airport Transfer And Hotel )
5. Health Insurance
6. Private Health Insurance
7. 2 Extra Salaries Per Year
8. And Much More...