Field Area Supervisor (West Texas and San Antonio)

What you’ll do:

The Area Service Supervisor is responsible for directing and coordinating the activities of the CPS Service regional operations toward achieving sales, profit and growth goals, while continually improving quality and customer service levels within the CPS service groups.

As the window to the local market, the Area Service Supervisor’s charge is to increase the net present value of Eaton’s relationship with assigned territory customers by driving near-term revenue and positioning Eaton for larger wins in the future. The Area Service Supervisor is responsible for leading & developing their direct reports, field service electronics technicians, to drive top performance and world class customer support.

At Eaton, our service team delivers solutions to some of our customers’ most challenging energy management requirements. We are looking for people who bring the passion for leadership and can drive innovation and engineering excellence. Let’s talk about your future with Eaton!

Eaton is a leading supplier of mission critical power distribution, static switching, and power monitoring equipment that ensure reliability in the most demanding applications for data centers, industrial and commercial customers.

•    Assure the safety of employees who work in low, medium, and high voltage work environments, including the development & deployment of safety programs, maintaining compliance with safety policies, and facilitating the availability of safety equipment resources.
•    Act as sales and marketing agent in conjunction with sales and operations management to ensure top line sales and bottom line profit objectives are met. Provide strategic direction to identify and develop prospective new customers.
•    Develop forwarding looking profit plan and monthly forecasts with accuracy so that the operation meets these numbers on a daily, monthly, and yearly basis.  Responsible for budgeting and procurement of capital equipment for the region, efficient execution of sales quotes, cost control, leveraging subcontractors, inventory management, managing receivables, and turn of backlog and projects. 
•    Assure an effective and skilled staff through recruiting, assessment of talent (find gaps and follow action plans to fill gaps), training & development, goal setting, communications, performance appraisal, and conformance to applicable company policies and standards.  Provide leadership and direction to ensure professional growth for employees and retention within the region. 
•    Effectively manages leadership team of diverse and dispersed field-based workforce throughout assigned region.  Demonstrates good corporate citizenship.
•    Develop and deploy product/process improvement initiatives and sharing of best practices throughout and across the regions.

Qualifications:

Required (Basic) Qualifications:
•    Bachelor’s Degree from an accredited institution OR a minimum of 5 years electrical/electronic field service expertise plus able to enroll in an accredited Bachelor’s degree program post offer acceptance
•    Minimum of five (5) years electrical/electronic field service experience
•    Minimum of two (2) years of people leadership experience or five (5) years of large technical project leadership experience
•    This role is designated as a Regular Driver per Eaton’s Driver Safety Policy and requires a current, unrestricted driver’s license along with a satisfactory Motor Vehicle Record. Candidates will be subject to a motor vehicle record check upon hire.
•    Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:
•    Bachelor’s degree from an accredited institution
•    Experience leading a remote team
•    Strong knowledge of uninterruptable power systems and control products, as well as field service practices and procedures and quality programs.
•    Demonstrated success in: a) driving zero incident safety culture; b); performance results; c) building high performance teams; d) leading cross-functionally; e) developing and retaining leaders; f) driving organizational change.

Skills:

•    Demonstrated leadership qualities aligned with the Eaton Leader profile.
•    Strong financial and business acumen.
•    Strong collaborative skills; ability to successfully work in a matrix environment.