ETC Operational Information Management (OIM) Consultant

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: ETC Operational Information Management
TYPE OF CONTRACT:Consultant Consultancy – Level I
UNIT/DIVISON: TECF / ETC
CONTRACT MODALITY:Remote
DURATION: NTE 08.08.2027

BACKGROUND AND PURPOSE OF THE ASSIGNMENT: The World Food Programme (WFP) Technology Emergency Preparedness and Response Branch (TECF), within the Technology Division, is responsible for coordinating and managing technology support for emergency operations across WFP and, in its capacity as lead agency of the Logistics & Telecommunications Cluster (LTC), for the wider humanitarian community. TECF leads global coordination, advocacy, partnerships, and operational support for the telecommunications component of the LTC, ensuring that affected populations and humanitarian responders have access to reliable and effective communications services during emergencies.WFP hosts the LTC Secretariat and maintains a Global LTC Telecoms Unit, which provides strategic and operational support to emergency telecommunications activities worldwide. The Unit is responsible for supporting field operations, inter-agency coordination and engagement with the Inter-Agency Standing Committee (IASC), information management, monitoring and evaluation, preparedness and response activities, as well as partnerships with governments, humanitarian organizations, academia, and private-sector stakeholders.Under the overall supervision of the Head of Information Management, TECF, the incumbent will support information management, analytics, reporting, and knowledge management activities for LTC Telecoms emergency operations and emergency preparedness and response initiatives. The position may require international travel, including deployment to emergency operations worldwide at short notice.KEY ACCOUNTABILITIES:
1.Collate, analyse and communicate needs assessments, key operational information onactivities (as per defined indicators) as well as challenges and available resources in order tofacilitate access to timely and accurate information used at country, regional andcorporate level and support decision-making.2.Gather operational information about the IT/ETC response in a specific emergency toproduce up-to-date maps, dashboards and situation reports.3.Identify operational data sets and data sources to produce reports and visual dashboardsefficiently.4.Provide regular inputs about IT EPR/ETC activities in the field to OCHA and WFP internaland external situation reports and other inter-agency documents, such as 3W/4Ws andhumanitarian dashboards.5.Design and develop needs assessment and user satisfaction surveys; analyse the resultsand produce comprehensive reports to be shared with IT/ETC Coordinators, managementand partner

6. Contribute to enhancing processes to collect, store, analyse and visualize ETC data usingdigital tools and platforms.
7. Build and maintain compelling dashboards for ETC operations and global activities usingdata visualization tools and platforms.
8.Support the IT/ETC Coordinator by providing inputs to IT response plans, HumanitarianResponse Plans (HRP), the Humanitarian Needs Overview (HNO), appeals, CERF requestsand materials required for donor conferences and fundraising.
9.Prepare, organise and provide support to IT Operational Task Forces, Global ETCteleconferences, compiling minutes and disseminating them through the appropriatechannels and platforms.
10.Assist in providing inputs to the annual reports in collaboration with country offices,monitoring & evaluation and resource management functions to ensure coherence andquality of performance information.
11.Draft stories, articles, blog post and social media posts for publication on relevant WFPand IT/ETC platforms.
12.Collaborate with counterparts internally and externally to ensure consistency inhumanitarian information and to complement WFP TECF & ETC analysis and information.
13.Deploy to emergency operations to take on Operational Information Management andCommunications activities as required.
14.Maintain internal information sharing mechanisms, e-mailing lists, documentationformats and templates, central file store, according to ETC guidance.
15.Ensure IT/ETC operational information is up to date on relevant platforms and productsand monitor relevant ETC email accounts and direct requests for information asappropriate.
16.Ensure that standard Information Management and Reporting procedures and templatesare followed to drive the quality, consistency and standardisation of informationmanagement and performance reporting across WFP and within the ETC.
17.Assist in the procurement of visibility materials (banners, t-shirts, stickers) for emergencyoperations and events.
18.Travel to provide support to ETC operations on the ground and / or deploy as ETC IMO ininitial phase of a new emergency.
19.Other as required.

DELIVERABLES AT THE END OF THE CONTRACT:
•Act a focal point for a minimum of two ETC operations and support field team withguidance, IM product review.
•Timely remote response and support provided to new emergency operations (within 48hours of request)
•Timely production of reports within the Global ETC team.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education & Experience
▪University degree in Political Science, Economics, Statistics, InformationManagement or Journalism, Business Management, Social Sciences orother relevant field, desirable, or completion of secondary schooleducation with relevant practical field work experience.
▪3 to 4+ years of professional experience, including some experience inOperational Information Management, Humanitarian Affairs, Monitoringand Evaluation, Technology, Communication, or Journalism, required.
▪Experience in using data collection and visualization platforms (i.e.Tableau) and / or graphic design tools, required.
Knowledge & skills
•Ability to communicate clearly both orally and in writing, transformingtechnical terminology into easily understood language.
•Ability to gather relevant information and data with a comprehensiveview of the organization's processes and functions.
•Ability to synthesize and analyze information and data from varioussources to create compelling and impactful situational reports and otheroperational products with the intent of influencing others.
•Ability to effectively monitor outcomes ensuring reliable measurementand clear data.
•Ability to recognize and assess the sensitivity of information obtained;respect the confidential nature of sources of information whererelevant.
•Ability to plan and organize work schedule; ability to work with minimumsupervision under own initiative and meet deadlines.
Languages
•Fluency in English language. Intermediate knowledge of a second officialUN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’sadditional working language, Portuguese, is desirable

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.