Employee Relations Specialist

Essential Duties and Responsibilities:

- Lead and manage moderately complex workplace Investigations assigned, partnering with internal stakeholders including but not limited to HR Business Partners, Legal, HR Compliance, and drafting comprehensive investigative reports.
- Provide guidance and recommendations to people managers on a variety of subjects, including but not limited to performance management, involuntary terminations, conflict resolution, policy and procedure interpretation, escalating more complex matters to the senior ER Partner or ER leadership
- Monitor ER entry point for manager and employee guidance requests via people services portal, escalating complex matters to the Sr. ER Partner queue in the instance of complex resolution.
- Possess working knowledge of federal, state, and local employment laws and regulations, including EEO, ADA, FMLA, and other relevant legislation.
- Recommend appropriate courses of action to resolve conflicts and issues effectively and consistently across the organization, creating and monitoring aftercare plans through completion   
- Assist with various projects and programs within the ER division
- Appropriately assess risk, demonstrating consideration of Maximus's values by applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately.

- Bachelor's degree with minimum of 3 years HR-related experience required.
- Excellent organizational, written and verbal communication skills.
- Knowledge of human capital practices, techniques, and standards.
- Requires good judgment, organizational, multi-tasking, problem solving and time management skills.
- Strong working knowledge of Excel required and experience with case management systems preferred.
- Demonstrate the skills to evaluate facts, deliver findings and recommendations on sensitive cases through clear communication .
- Exceptional attention to detail when it comes to documentation, process execution, and follow up.
- Enjoys partnering with HR colleagues, Legal, and other stakeholder groups to implement solutions and achieve business results.