eBilling Rates Administrative Assistant

We are always seeking talented, motivated, growth-minded, and creative individuals. Our firm is committed to providing employee support and advancement, while embracing inclusion and innovation as keys to a stronger future.

We invite you to explore the position below and to submit your application to join our team!

The eBilling Rates Administrative Assistant will manage and maintain a high volume of new timekeepers for the firm’s eBilled clients. The eBilling Rates Administrative Assistant will ensure accuracy and compliance of eBilling rates, collaborating with internal teams to consistently and proactively implement and update rates.

Essential Duties and Responsibilities: 

• Manage and identify new timekeepers for eBilled matters using Tableau reporting.

• Review and analyze new timekeeper reports for the eBilling team at start of month.

• Collaborate with Rates Team to identify and address additions to rate sets.

• Handle rate submissions in the eBilling site based on the Rates Team’s confirmation, ensuring accuracy of all rate information within the system.

• Assist with the review and identification of necessary invoice corrections for eBilling Team members regarding invoices rejected due to unapproved timekeeper rates.

• Collaborate with eBilling Rates Team to support overflow of rate-related requests or inquiries.

• Assist with incoming e-mails from the Rates Team on various topics, such as AFA’s requiring new timekeeper rate submissions in the eBilling site(s).

• Track and follow-up internally and externally on outstanding submissions, inform eBilling Rates Team of any issues delaying timekeeper rate submission or approval.

• Gather and submit employee diversity information in eBilling site(s); collaborate with Diversity Team to collect accurate and up-to-date data for submission.

Knowledge, Skills and Abilities:

• Strong communication and interpersonal skills, with the ability to clearly communicate and support effective collaboration with internal professional staff and clients.

• Knowledge of eBilling rate submission processes on the various eBilling platforms and specific rate guidelines for eBilled clients. 

• Excellent attention to details, follow-up, organizational, and time-management skills.

• Ability to work independently and collaboratively with cross-functional teams.

• Proficiency in Excel.

Education and/or Experience: 

• Bachelor's degree preferred, or any equivalent combination of training, education and experience that demonstrates the ability to perform the essential duties of the position.

• Minimum of two (2) years of law firm experience, with a particular focus on Billing or eBilling.

• Strong experience in several eBilling platforms used by the firm’s clients, with exposure to timekeeper rate submissions.

• Experience with full cycle of Billing or eBilling and invoice submissions.

#LI-Remote

The Firm will comply with any applicable city or state workplace mandates in effect in regards to Covid-19. 

This position description is intended to describe the general content of and requirements for the performance of the job.  The statements contained in the position description are not necessarily all-inclusive and additional duties and responsibilities may be assigned as determined by business needs.

This position description does not constitute a written or implied contract of employment.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

By applying for this position, you agree and understand that Troutman Pepper Locke will process your Personal Information pursuant to the terms of our Worker and Applicant Global Privacy Notice. If you have questions about our data handling practices, or you are a resident of California, the United Kingdom, or the European Union and wish to exercise your privacy rights, please contact us at privacy@troutman.com. 

Equal Employment Opportunity
Troutman Pepper Locke adheres to a policy of equal opportunity and will make all employment decisions, which include hiring, promotion, transfer, demotion, evaluation, compensation and separation, without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, pregnancy, citizenship, disability, genetic information, marital or armed forces status and any other classification as protected by law.

Compensation is dependent on several factors, such as position, location, market, education, training, and/or experience.