WFH Front desk / Office Assistant

Job Overview


Chesapeake Oncology-Hematology Associates is a leading healthcare provider dedicated to delivering the highest quality of care for cancer patients. We specialise in advanced treatments, including chemotherapy, immunotherapy, and radiation therapy, and are committed to supporting our patients through every step of their journey. We are seeking a diligent and professional Remote Part-Time Office Assistant to join our dedicated team. The successful candidate will be the first point of contact for our patients and will provide crucial administrative support to our clinical staff, ensuring our practice operates smoothly and efficiently. This is a fantastic opportunity for a highly organised individual to contribute to a compassionate, patient-focused environment from the comfort of their own home.


Job Title: Remote Front Desk / Office Assistant

Employment Type: Part-Time

Salary: $27 - $34 USD per hour



Responsibilities


As a Remote Office Assistant, you will be responsible for a wide range of administrative tasks to support our clinical operations. Your key duties will include:

• Managing the virtual front desk, including answering telephone calls and responding to emails in a timely and professional manner.

• Scheduling and coordinating patient appointments for telehealth and in-person consultations.

• Maintaining and updating electronic patient records with a high degree of accuracy and confidentiality.

• Providing comprehensive administrative support to our oncologists, haematologists, and nursing staff.

• Assisting with the preparation of documents, reports, and correspondence.

• Liaising with patients, their families, and other healthcare professionals to ensure clear and effective communication.

• Organising digital files and ensuring all documentation is managed in compliance with data protection regulations.



Qualifications


The ideal candidate will be a proactive and reliable professional with a passion for helping others. Essential skills and experience include:

• Proven experience in an administrative, front desk, or office assistant role.

• Exceptional communication and interpersonal skills, with a compassionate and professional telephone manner.

• Strong organisational and time-management skills, with the ability to prioritise tasks effectively in a remote setting.

• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and a willingness to learn new software systems.

• A steadfast commitment to patient confidentiality and data security.

• A reliable high-speed internet connection and a suitable, quiet home-working environment.

• Experience within a healthcare or medical setting is highly desirable, though not essential.

• Familiarity with Electronic Health Record (EHR) systems would be an advantage.



Benefits


We value the hard work and dedication of our team. We are pleased to offer:

• A competitive hourly wage of $27 - $34 USD per hour.

• The flexibility of a part-time, remote working arrangement.

• The opportunity to be part of a supportive and mission-driven team dedicated to patient care.

• A professional development environment within the specialised healthcare sector.