District Sales Manager NC/Tidewater

The District Sales Manager is responsible for delivering a fantastic experience for customers and associates while achieving the financial results. A District Manager sets out to inspire and develop the future leaders of the organization while setting clear expectations. To be successful in this role, they will need to create a productive working atmosphere in our stores.

This position services 16 stores throughout the NC/Tidewater area. This is a remote position in the district (Raleigh/Durham area preferred).  Travel to stores is required.

 Essential Functions (not all inclusive):

• Direct and coordinate activities involving sales and services while focusing on delivering an exceptional customer experience
• Support and lead retail stores to execute high level of merchandising standards
• Monitor reports to forecast sales, margin and expenses; develop effective ways to fill gaps in performance.
• Recruit, interview, select, hire, and promote associates
• Provide guidance and direction and coaching to associates to help improve, including setting performance standards, monitoring performance, and conducting performance evaluations
• Oversee and develop district, managers, and associates while creating a highly collaborative environment built on passion, respect, and integrity
• Handle complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
• Perform other related duties as required

About Music & Arts

Music & Arts embodies the world of creativity and music by encouraging our teammates to find their own individual sound. We strive to create lifelong musicians and make a difference in the world by enabling musicians and non-musicians alike to experience the almost indescribable happiness that comes from playing an instrument. We believe in putting our customers first, engaging with respect and integrity and fulfilling our mission with passion.

The first Music & Arts was located in a small house in Bethesda, MD and run by founder Benjamin O'Brien. When Music & Arts opened its doors in 1952, we offered printed music, music lessons, dance lessons, and art supplies. Ben decided shortly after opening his business that he wanted to focus on music to better serve his customers -- a decision that remains intact to this day.

Since the 1990's, Music & Arts has expanded nationwide through organic growth and a series of acquisitions and mergers with other music dealers. In 2005, Music & Arts joined forces with American Music to become the largest band and orchestra instrument retailer in the United States. Based in Frederick, MD, Music & Arts is now part of the Guitar Center enterprise and comprises 225+ retail stores, 200+ educational representatives, and 250+ affiliate locations.

To join our band, you'll need the following experience:

Minimum Requirements:

• Bachelor's degree in Business, or equivalent experience
• Valid state driver's license and automotive insurance.
• 7 years of relevant work experience with in-depth knowledge of retail business processes
• 3 years of experience leading teams
• Skilled proficiency with the Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
• 5+ years' experience in retail store management
  

Why Music & Arts? Here's just some of the rewards: