Director, Revenue Cycle Transformation

We’re looking for an Epic-savvy leader with deep revenue cycle experience who has led successful implementations from design through go-live. This role is perfect for someone with current or past Epic certifications in Hospital Billing, Professional Billing, Claims, or HIM, and a track record of guiding teams and clients through complex transformations. If you thrive at the intersection of IT and operations, build strong C-suite relationships, and know how to deliver results while inspiring high-performing teams, we’d love to talk.

This role serves in a leadership capacity and contributes to the business development, marketing, planning, and profitability efforts of the Revenue Cycle Transformation team. In this role, you manage the work of a team, making decisions based on department objectives and achieving defined goals. You have broad knowledge of your field and proven leadership skills.

You are responsible for the executive-level oversight, management, and P&L of all services and consultants within the engagements to which you have been assigned, including scoping, pricing, statements of work, costs, payment and risk terms, budget, tracking, and forecasting.

Client Engagements

• Acting as the main point of contact and liaison to assigned clients, advocating on their behalf internally while also balancing business needs

• Acting as the point of escalation for the customer and as the point person for all interactions and decisions with Tegria leadership, sales, talent, and business operations

• Generating C-Suite level relationships with key clients to deepen the Tegria Services Group product reach

• Guiding, supporting, and leading the people that deliver the work, as well as delivering the work itself

• Serving as an Engagement Executive on assigned client engagements

Operational Management

• Leading the work of a team of consultants on your assigned client engagements by setting an exceptional example

• Making decisions based on department objectives and company policies and procedures

• Experience creating or utilizing KPI and ROI models to develop business cases.

• Contributing to the development of guidelines, processes, and procedures to accomplish objectives and ensure compliance with company and regulatory requirements

• Ensuring the team’s success by managing work quality and productivity levels

• Contributing to the business development, marketing, planning, and profitability efforts of your Service/Practice Line

• Managing the P&L of projects to which you are assigned, including scoping, pricing, statements of work, costs, payment and risk terms, budget, tracking, forecasting, and management

Sales and Business Development

• Proven track record in selling new projects and expanding existing service lines in the Revenue cycle transformation space.

• Building relationships with customers to ensure satisfaction with current engagements and identify opportunities for engagement expansion

• Participating in sales calls and presentations

• Attending industry conferences to generate new business opportunities, develop industry expertise, and build the Tegria network

• Generating social posts and thought leadership pieces (e.g., white papers, blog posts, panel presentations, etc.) to expand the Tegria presence

People Management

• Providing strategic counsel, guidance, and leadership, supervising several staff members

• Managing the work efforts of team members

• Performing or contributing to performance appraisals and pay reviews

• Hiring, retaining, and enabling team development through training and coaching

• Documenting action plans when team members require corrective action

Required Qualifications

• Bachelor’s degree, equivalent role-focused certification, or an equivalent combination of education and
  experience

• Proven experience leading Epic implementation projects including design, build, workflow validation, training, and go-live planning

• Demonstrated expertise in Epic application support, testing management, upgrades, and post-go-live maintenance

• Typically, 10+ years’ experience in some or all of the following:

  •  Healthcare or Healthcare IT

  •  Serving in the consulting or professional services industry

  • Demonstrated success in project/engagement management with experience in staff management
    (direct or project)

  • Area of focus (e.g., EHR, project management, product, technical skills)

  • Exceptional interpersonal, communication and organizational skills required

  • Consistently exhibits high professional standards and adherence to outcomes and timelines

  • Successful at leading and inspiring people

• Ability to work independently and collaboratively

• Broad knowledge of the healthcare IT consulting industry and HCO operations

• Proven track record of training, coaching, and mentoring team members in Epic workflows and best practices

• Prior experience in a leadership or management position

• Advanced leadership skills

Desired Qualifications

• Two or more Epic certifications within Revenue cycle applications (Hospital Billing, Professional Billing, Contracts, Claims, HIM)

• Proven experience in both operations and IT

• Past consulting experience

People who are successful in this role...

• Adapt to a dynamic environment with an ever-changing workload

• Are comfortable interacting with executive-level stakeholders

• Maintain a high standard for the quality of their own and others’ work

• Are comfortable working for a rapidly growing and evolving company and can flex with related
  organizational changes

Salary Range

Now, a little about us …

At Tegria, we bring bold ideas and breakthroughs to improve care, technology, revenue, and operations in ways that move healthcare organizations from patient-centered to human-centered. We are helping healthcare put people first—both patients and those who dedicate their lives to delivering care.

And at the very core of this vital work is our incredibly talented people.

People with different backgrounds who welcome challenge and change. People who listen first, ask hard questions, and make decisions to cultivate a culture of equity and inclusion. People who chase after goals, growth, and generosity. We’re real. We’re nimble, and we believe in our mission to humanize healthcare.

Perks and benefits

Top talent deserves top rewards. We’ve carefully curated a best-in-class benefits package, meant to meet you wherever you are in your life and career.

• Your health, holistically. We offer a choice of multiple health and dental plans with nationally recognized networks, as well as vision benefits, a total wellness program, and an employee assistance program for you and your family.
   

• Your financial well-being. We offer competitive wages, retirement savings plans, company-paid disability and life insurance, pre-tax savings opportunities (HSA and/or FSA), and more.
   

• And everything in between. Our lifestyle benefits are unrivaled, including professional development offerings, opportunities for remote work, and our favorite: a generous paid-time-off program, giving you the flexibility to plan a vacation, take time away for illness (or life’s important events), and shift your schedule to accommodate those unexpected curve balls thrown your way.
   

Tegria is an equal employment opportunity employer and provides equal employment opportunities (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. All qualified candidates are encouraged to apply.