Director of Supply Chain & Procurement
Application Deadline: 22 September 2026
Department: Claims Management
Employment Type: Permanent - Full Time
Location: Home United Kingdom
Reporting To: Adam Shaw
Description
Davies Group | Property Claims Division
Are you a commercially driven leader with a passion for delivering exceptional customer outcomes, building high-performing teams, and driving operational excellence across complex supply chains?
At Davies, we're looking for an experienced Supply Chain & Procurement Director to play a pivotal role in shaping the future of our Property business. Reporting directly to the Claims Director, Property, this is a high-impact leadership position with responsibility for our network and supply chain operations, including Davies Repair, BVS Verso, and a broad panel of supply chain partners.
This is far more than a procurement role. You'll be at the forefront of supplier performance, customer delivery, commercial success, and strategic growth, leading a team of senior managers and influencing outcomes across the wider business. If you're a proven leader with deep expertise in property insurance, building repair, and supply chain management, this is an opportunity to make a lasting impact in a market-leading organisation.
What will your day look like:
As Supply Chain & Procurement Director, you will:
- Lead and develop multiple network management and supply chain teams, creating a culture of accountability, collaboration, and continuous improvement.
- Oversee service delivery across the Property division, ensuring consistent, high-quality outcomes for clients and customers.
- Drive divisional financial performance, taking ownership of revenue, profitability, forecasting, and cost management.
- Manage and optimise supplier relationships, ensuring our network partners deliver outstanding performance, quality, and value.
- Champion a "One Davies" approach, bringing teams together to achieve common goals and deliver exceptional customer experiences.
- Monitor operational performance through robust reporting, data analysis, and KPI management.
- Provide strategic insight and recommendations to support business growth and operational excellence.
- Build strong relationships with clients, suppliers, and internal stakeholders, acting as a trusted partner and senior leader.
- Contribute to business development activity, supporting tenders, client proposals, and strategic growth initiatives.
- Drive innovation, efficiency, and continuous improvement across the supply chain and repair network.
Knowledge and Abilities:
We're seeking an experienced leader who combines commercial acumen with operational expertise and a genuine passion for people and customer delivery.
You'll bring:
- Extensive leadership experience managing large operational teams directly and through senior management structures.
- A minimum of 10 years' experience within the Property Claims sector, with strong knowledge of property insurance and building repair services.
- A proven track record of delivering financial performance, including P&L responsibility, revenue growth, and cost control.
- Experience managing complex supplier networks, repair contractors, or supply chain partnerships.
- Outstanding stakeholder management skills, with the ability to build credibility with clients, colleagues, and suppliers alike.
- Strong analytical and reporting capabilities, using data to drive decision-making and performance improvements.
- Exceptional communication skills, both written and verbal.
- A customer-first mindset with a passion for service excellence.
- The ability to thrive in a fast-paced, evolving environment whilst maintaining strategic focus.
- A full, clean UK driving licence.
Benefits
Career & Purpose
- Davies Innovation Lab
- Leadership training programme
- Funding for professional qualifications
- Thrive at Davies; learning opportunities
Environmental & Social
- The Davies Foundation
- Local charity funding
- Pennies To Heaven
- Employee Resource Groups
- Employee volunteering programme
Financial Health
- Pension, 5% employee and 5% employer contribution
- My Choices at Davies provides; High Street discounts and Financial wellbeing hub
- Life assurance: x4
- Refer a Friend
- Cycle to Work Scheme
- Lease car salary sacrifice
- Davies Incentive Plan
- Enhanced maternity, paternity and adoption pay
Mental, Physical & Emotional Wellbeing
- Wellbeing centre; move, munch, money & mind focus
- Discounts with 100's of UK retailers
- EAP; 24/7 confidential helpline
- 25 days holiday, increases to 26 days after 5 years and 27 after 10 years
- Flexible working
- Dress for your day
- Inclusive employment policies eg. Menopause, fostering friendly, fertility, sabbatical policy and baby loss and miscarriage
- Flexible benefits include; holiday purchase plan and a opportunity to purchase heath cash plan and BUPA dental plan
— Sarah J.
·
Marketing Manager
★★★★★
Verified
