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Manage client relationships and hospitality programs for a major sporting event in the Southeast US to ensure high satisfaction and retention. Oversee end-to-end event execution, including budgeting, vendor management, and the development of new revenue-generating product offerings.

Who We Are:

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

We are seeking a dynamic and relationship-focused Director to support client services, event strategy, and operations at a major sporting event in the Southeast United States. This individual will be a key driver behind our surrounding client hospitality programs– ensuring top-tier client satisfaction, creative program enhancements, and successful event execution each spring.

Key Responsibilities

  • Manages surrounding client relationships at a major sporting event in the Southeast United States, with a focus on retention and renewal.
  • Ensures all program elements are clearly communicated and client deliverables are achieved through clear and timely email communication, calls, and site visits.
  • Works in collaboration with rightsholder partner to deliver on rightsholder partner needs (e.g., reporting, ideation, etc.).
  • Builds program budgets and prospect proposals by sourcing accommodations, transportation, catering, in-home stocking, activities and entertainment, and more.
  • Ideates, identifies, and executes additional client product offerings to elevate and expand guest experience and revenue opportunities.
  • Leads and oversees additional service team members (both full and part-time).
  • Builds and maintains longstanding vendor relationships, with a focus on improving processes and driving mutually beneficial cost savings.
  • Manages legal and finance workstreams as needed.
  • Oversees end-to-end program execution at the highest level of service.
  • Assists with ideation and development of overall event offering and performance measured by identified KPIs.


You Have These

  • 7+ years of relevant business experience, preferably in a B2B client management or event property services
  • 5+ years managing hospitality programs, with preference for golf or marquee level events 
  • Proven leadership and team management capabilities
  • Exceptional interpersonal skills with a collaborative style and confidence to communicate effectively across all levels – strong in verbal, written, and presentation formats
  • Demonstrated ability to balance big-picture creative thinking with practical, logistical execution—bringing innovative ideas to life for clients while managing complex projects, solving problems, connecting key stakeholders, and meeting deadlines with minimal supervision
  • Proven ability to build and maintain long-lasting working relationships with internal and external stakeholders at all levels
  • Ability to stay composed under pressure or when onsite issues arise
  • Ability to travel for business on weekends and holidays or to work nights and weekends when needed or scheduled


Working Conditions

  • This is a full-time exempt position.
  • Semi frequent travel (no less than quarterly), including multiple weeks in March and April

Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

Hiring Rate Minimum:

$86,250 annually(minimum will not fall below the applicable State/local minimum salary thresholds)

Hiring Rate Maximum:

$115,000 annually

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

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