Data Quality and Operations Analyst

Zoomph turns messy signal across social, broadcast, and streaming into trusted, structured data about how brands show up in sports. That data comes together in our Benchmark product (the Almanac), our growing system of record for the brand across sports, and keeping it accurate and organized as it grows is mission-critical. We are looking for a Data Quality & Operations Analyst to own the quality, curation, and operational health of the data behind the benchmark, so our products, decisions, and client deliverables stay dependable.

Job Summary

You will monitor and audit the health of the data that powers our Benchmark (the Almanac), QA AI-generated brand exposure detections, and coordinate human-in-the-loop review to close gaps. You will curate and maintain our tagging taxonomy so the benchmark stays coherent as new sources and partnerships are added, validate datasets before they enter the benchmark and reach customers, and build repeatable quality checks. You will partner with product and engineering to define data-quality requirements and generate annotation data that improves our models, and you will report on benchmark data health so the team always knows what to trust.

What We're Looking For

You are detail-oriented and process-minded, comfortable with large and constantly changing datasets, and you get real satisfaction from turning messy data into something clean and reliable. You know your way around SQL and spreadsheets, you have done data validation or QA, and you can explain a data issue plainly to a non-technical teammate.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice.

Physical Demands

• Must be able to sit at a desk and work on a computer for prolonged periods of time
• Must be able to talk, hear, see and type.

Minimum Qualifications

• 2+ years in data quality, data operations, analytics, or QA.
• Strong SQL and spreadsheet skills, with experience working with large datasets.
• Experience with data validation, quality assurance, or data curation.
• Highly organized and detail-oriented, with strong written communication.
• Bachelor's degree in a related field, or equivalent experience.

Preferred Qualifications

• Experience with sports, media, or sponsorship data.
• Familiarity with Snowflake, data lakes (e.g., Iceberg), or cloud data platforms.
• Exposure to computer vision or AI data QA and human-in-the-loop workflows.
• Familiarity with taxonomy or tagging systems.
• Python or scripting for automating quality checks.

Why You’ll Love Working Here!

We believe great people do their best work when they feel supported, valued, and empowered to grow. That’s why we offer a benefits package designed to support your health, financial well-being, work-life balance, and career goals.

💙 Health & Well-Being

• Medical insurance with HSA option
• Employer-paid dental and vision coverage
• Employer-paid basic life insurance
• Employer-paid short- and long-term disability coverage
• Employee Assistance Program (EAP)
• Voluntary life insurance

💰 Financial Benefits

• 401(k) retirement plan with company match

🌴 Time to Recharge

• Flexible Time Off (FTO)
• Paid holidays
• Paid parental leave

🏡 Flexibility

• Remote work environment
• A work environment that supports flexibility and work-life balance

🚀 Growth & Advancement

• Opportunities for professional growth and career advancement
• A supportive environment where you can build your skills and career

We are authorized to hire in the following states:

Arizona, California, Connecticut, Illinois, Maryland, Massachusetts, Missouri, New York, North Carolina, South Carolina, Tennessee, Texas, and Virginia.

Zoomph EEO Statement

We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and applicant feel welcome. Zoomph is committed to providing a workplace free from discrimination or harassment. We expect every member of the Zoomph community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included and is afforded the respect and dignity they deserve.

Decisions related to hiring, compensation, training, evaluating performance, or termination are made fairly, and we provide equal employment opportunities to all qualified candidates and employees and prohibit all forms of employment discrimination, including harassment, because of race, color, sex, gender, age, religion or religious creed, national origin, ancestry, citizenship, marital status, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, military or veteran status, or any other characteristic protected by law.