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The role involves responding to medical provider inquiries and verifying documentation to support payment requests. Additionally, the assistant will process medical bills, index notes into the ALYCE system, and manage client correspondence.
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.
Brown & Brown is seeking an Administrative Assistant – Backoffice Support to join our growing team!
This candidate would be responsible for responding to inquiries from medical service providers and maintaining efficient communication with them via email and written correspondence to collect and verify necessary documentation to support payment requests. The candidate will also ensure that diagnosis, procedure, and prescription information align with reported injuries, manage the timely and accurate processing of all received medical bills, and handle the scanning and indexing of medical notes and bills into the (ALYCE) claims program. Additionally, the role involves mailing processed bills to clients for payment.
How You Will Contribute:
Responds to inquiries from medical service providers.
Contact medical providers (via e-mail, written correspondence) to collect and verify substantiating materials to support payment requests.
Verify that diagnosis, procedures, and prescription information coincide with injury reported.
To maintain a timely and accurate turnaround timeframe for all medical bills received.
Scan and index medical notes/bills etc. into the ALYCE system.
Mail processed bills to clients for payment.
Skills & Experience to be Successful:
Graduation from high school or GED equivalent.
Knowledge of medical terminology.
Secondary training, education, or knowledge in medical billing procedures.
Excellent organizational skills and attention to detail.
Excel, Word experience.
Pay Range
$21.64 - $21.64 HourlyThe pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.
Teammate Benefits & Total Well-Being
We go beyond standard benefits, focusing on the total well-being of our teammates, including:
Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.
Recruiting Vendor Disclosure Statement
Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.
The Power To Be Yourself
As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.
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