Data and Evaluation Manager

Job DetailsJob Location: 1990 N CALIFORNIA BLVD, 8TH FLOOR - WALNUT CREEK, CA 94596Position Type: Full TimeSalary Range: $78,000.00 - $91,000.00 Salary/yearData and Evaluation Manager ABOUT US CollegeSpring is the only national nonprofit providing teacher-led test prep during the school day, helping students impacted by poverty unlock greater options after high school. For 16 years, we’ve partnered with school districts and organizations across the country to help more than 50,000 primarily first generation, economically disadvantaged, BIPOC students unlock opportunity through increased scores on gateway tests like the SAT, ACT, and TSIA2 (Texas Success Initiative Assessment). Today, we continue to expand by maximizing impact through larger district and nonprofit partnerships and harnessing the power of technology to better serve teachers and students.   ABOUT THE ROLE  The Data Manager ensures CollegeSpring has clean, trustworthy, accessible data that teams across the organization can use to understand our programs, make decisions, demonstrate impact, and improve. This highly independent role owns and strengthens established data systems and processes, turns messy data into useful information, and translates complex data into clear, intuitive visualizations, dashboards, and reports that help people understand what the data is telling us and act on it. The Data Manager supports the program team, leadership, funders, Board members, and program partners with clear, actionable analysis and reporting.   WHAT YOU’LL DO Data Management, Integrity, and Governance Own the integrity, governance, and usability of CollegeSpring’s organizational data, including student and program data, outcomes, and other organizational reporting data. Take ownership of existing data systems and processes and continuously improve them, addressing inefficiencies, inconsistencies, gaps, and usability issues. Wrangle large, sometimes messy datasets into clean, reliable, analysis-ready data. Establish and maintain data governance practices, including data definitions, naming conventions, validation checks, access controls, documentation, and quality assurance processes. Proactively investigate and resolve data anomalies, discrepancies, and broken processes before they affect internal or external reporting. Develop and maintain standard operating procedures for data collection, entry, quality assurance, and reporting workflows. Manage core metrics and longitudinal data to ensure historical tracking is accurate, consistent, and up to date. Partner with the Director of Operations and Insights on CollegeSpring’s underlying data systems, integrations, and technical infrastructure. Collaborate closely with Operations and Legal on district-, school-, and partner-level data-sharing agreements and collection processes to ensure compliance with applicable local, state, and federal requirements. Manage relationships with external data and software vendors as needed. Analysis, Evaluation, and Insights Conduct ongoing analysis of student outcomes, program performance, implementation, and other key organizational metrics. Translate ambiguous questions into clear analytical approaches, identify the appropriate data and methods, conduct the analysis, and communicate findings and limitations. Support evaluation of CollegeSpring’s programs, pilots, and new initiatives by helping establish appropriate measures, data-collection approaches, and methods for assessing results. Design and analyze surveys and other quantitative and qualitative data collection efforts, including interviews, focus groups, and observations, as needed. Apply appropriate quantitative methods to understand program outcomes and trends, including understanding the appropriate use and limitations of statistical methods. Partner with program and organizational leaders to identify meaningful patterns, trends, risks, and opportunities in the data and translate findings into actionable insights. Support organizational learning by helping teams use data to understand what’s working, what isn’t, and where further investigation is needed. Reporting and Data Visualization Build and maintain reports and dashboards in Tableau and Looker Studio for leadership, program staff, funders, Board members, and external partners. Bring a strong point of view about data clarity and usability, designing reports and dashboards that are accurate, intuitive, and easy to act on. Oversee partner-level reporting processes and develop tools and templates that enable staff to consistently analyze and communicate results. Prepare reports and presentations using quantitative and qualitative data that make complex topics and findings understandable to technical and non-technical audiences. Provide analysis and reporting that supports funder, grant, Board, and other external reporting needs. Partner with program and development staff to understand what data they need, why they need it, and how to make reporting more useful. Organizational Data Practice Serve as CollegeSpring’s primary internal resource for data management, analysis, reporting, and visualization. Partner across the organization to establish annual data priorities and ensure data systems and reporting support organizational needs. Train and support colleagues who interact with data systems and reporting tools day-to-day. Develop documentation, tools, and practices that make data understandable and accessible to others rather than dependent on one person’s institutional knowledge. Facilitate data reviews that help teams move from information to decisions and action. Promote strong organizational practices around data quality, interpretation, reflection, and evidence-based decision-making. QualificationsHOW YOU’LL DO IT  We’re interested not only in the tools you’ve used, but in how you approach problems and take ownership of your work. Strong candidates will be able to demonstrate that they have: Core Competencies Problem Solving: Solved problems without a clear playbook. You’re comfortable facing questions where the right approach isn’t obvious or documented. You can make sound judgment calls, explain your reasoning, and see the work through. Problem Solving: Caught problems before they became bigger problems. You proactively identify and resolve data errors, broken processes, or reporting issues before they undermine credibility, waste time, or lead to incorrect decisions. Project Management: Worked independently without becoming a black box. You don’t need daily direction to stay productive and make good decisions, but you communicate proactively, seek input when it matters, and make your work understandable to others. Data Analysis: Made messy data trustworthy. You’re not thrown off by inconsistent formatting, duplicate records, missing information, or poorly documented datasets. You have a disciplined approach for turning them into reliable information. Data Analysis: Made complex information clearer. You have a strong point of view about what makes a dataset, visualization, report, dashboard, or analysis understandable and useful, and you’ve improved existing systems rather than simply maintaining them. Data Analysis: Connected analysis to decisions. You can move beyond producing numbers to helping others understand what the data means, what it doesn’t mean, and what they should consider doing next. Relationships & Collaboration: Built strong working relationships. You can communicate technical information to non-technical colleagues, understand stakeholder needs, and collaborate effectively across functions while maintaining appropriate standards for data quality and rigor. Mission and values-driven: You hold a passionate commitment to and a sense of urgency for the support of teachers, along with a belief that all students can achieve at high levels. You are motivated by working in an environment where we live out our core values daily.   Qualifications and Skills  Required Bachelor’s degree  3+ years of relevant experience in data management, analytics, evaluation, or a related field. Advanced Excel skills, including complex formulas, pivot tables, data validation, and cleaning and analyzing large datasets. Experience wrangling large, messy, or inconsistent datasets into clean, reliable, analysis-ready form. Experience with database design, data cleaning, quality assurance, and data-governance practices. Proficiency in Tableau and Looker Studio for building and maintaining reports and dashboards. Experience designing clear, effective data visualizations for technical and non-technical audiences. Experience taking over and improving existing data systems and processes rather than only building new systems. Experience designing and analyzing surveys and other approaches to quantitative and qualitative data collection. Experience analyzing program or organizational outcomes using appropriate quantitative methods and understanding the strengths and limitations of different analytical approaches. Strong analytical and quantitative skills and comfort working with large quantities of data. Excellent written and verbal communication skills, including the ability to explain technical findings and facilitate meaningful discussions about data with non-technical audiences. Demonstrated ability to work independently, manage competing priorities, and operate effectively in an environment with ambiguity and change. Preferred  Experience with Salesforce or a similar enterprise-level CRM or data-management system. Experience with an analytical or statistical tool and/or APIs. Experience working in education or the nonprofit sector.   MORE DETAILS   This role is remote within the United States. Travel will rarely but occasionally be required.   Must be able to stand or sit for prolonged periods  Must be able to lift/ carry/ transport educational or promotional materials and/or equipment weighing up to 50lbs.  The hiring salary range for this position is $78,000 - $91,000, with final offer dependent on qualifications and internal equity. In addition to salary, total compensation includes a generous benefits package including health, dental, vision, life, and disability insurances, flexible spending accounts, a 403(b) retirement plan with employer match, 32 paid days of office closures, 15 days PTO in your first year, 5 sick days, 2 paid days to volunteer in your community, inclusive paid family leave, and an annual work from home reimbursement.  We believe that the unique contributions of all CollegeSpring employees create our success. To ensure that our culture and our work continue to incorporate everyone’s perspectives and experience, we never discriminate based on race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, national origin, age, or marital, veteran, or disability status. We welcome all applications from a wide range of candidates. Selection for roles will be based on individual merit alone. This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, CollegeSpring reserves the right to revise the job or to require that other or different tasks be performed to address evolving business and partner needs.