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Vrinda International

Customer Support Executive – Financial Voice Process

Posted a month ago

India

0-2 years experience

communication customer-support operations hiring

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AI Summary

The Customer Support Executive will handle financial voice-based queries and provide professional assistance to customers. They are responsible for maintaining high standards of communication and problem-solving within a contact center environment.

Customer Support Executive – Financial Voice Process

Location: Gurgaon (GGN)

Experience: Minimum 1 Year

Eligibility: UG / Graduate

Salary: Up to ₹38,000 In-Hand

Work Mode: Virtual

Benefits: Cab Facilities

ROLE OVERVIEW

Concentrix is hiring Customer Support Executives for a Financial Voice Process. Candidates with prior Contact Centre experience and excellent communication skills are encouraged to apply.

REQUIRED SKILLS

• Minimum 1 year of experience in Contact Centre / Customer Support

• Excellent verbal and written communication skills

• Strong customer handling and problem-solving abilities

• Comfortable working in a voice-based process

• Good typing and basic computer skills

• Ability to handle customer queries professionally

SELECTION PROCESS

FSR → Operations Round → Versant → Typing Test → WBI