Customer Success Specialist for a Wine Industry Media in Australia (Home Based Part Time)
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AI Summary
Manage customer service and membership enquiries using Hubspot while processing orders and invoices. Support marketing campaigns and maintain the winery database by updating information and uploading labels.
• Manage customer service platform through Hubspot
• Process orders
• Handle membership enquiries• Keep our customer database looking sharp
• Emailing customers about their subscriptions
• Processing invoices and orders for wine award stickers
• Updating winery information and uploading beautiful wine labels
• Helping wineries show off their award-winning wines
• Supporting email and other marketing campaigns to keep our wine community engaged
• Process orders
• Handle membership enquiries• Keep our customer database looking sharp
• Emailing customers about their subscriptions
• Processing invoices and orders for wine award stickers
• Updating winery information and uploading beautiful wine labels
• Helping wineries show off their award-winning wines
• Supporting email and other marketing campaigns to keep our wine community engaged
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