CST HR Time & Benefits

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

JOB TITLE: CST HR Time & Benefits

TYPE OF CONTRACT: CST REG

UNIT/DIVISION: HRMOI/HRM

DUTY STATION (City, Country): Rome, Italy or remote

DURATION: Through 31 December 2026, with possible extension subject to organizational needs, funding availability, and the duration of the One Payroll Programme.

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

The United Nations World Food Programme (WFP) is the world’s largest humanitarian organization fighting hunger. The Human Resources Technology and Analytics Branch (HRMOI) serve as the digital backbone of the Human Resources Division, delivering standardized business processes, enterprise HR technologies, data, analytics, and digital solutions that support the full employee lifecycle across WFP.

HRMOI is organized into five functional streams:

• Payroll, Time and Audit Operations
• HR Technology and Talent Solutions
• People Analytics and Reporting
• Organizational Governance
• HR Enablement and Systems Adoption

WFP is currently undertaking the One Payroll Programme, a strategic multi-year transformation initiative to modernize and harmonize payroll operations across the organization. The programme aims to replace fragmented payroll processes with a standardized global operating model, strengthen governance and compliance, improve employee experience, and enable greater operational efficiency through modern digital solutions. The first implementation phase is planned through December 2027, followed by a second implementation phase supporting the Passport programme throughout 2028.

The implementation of One Payroll requires significant subject matter expertise from the Payroll, Time and Audit Operations team. To ensure uninterrupted delivery of critical payroll services while enabling dedicated support to the transformation programme, HRMOI is temporarily strengthening its operational capacity through this assignment.

Under the overall supervision of the Head of Payroll, Time and Audit Systems,the incumbent will provide operational payroll support while contributing to the successful implementation of the One Payroll Programme. The assignment will help maintain business continuity, support system readiness, facilitate business process harmonization, and enable the successful delivery of payroll transformation activities across WFP.

ACCOUNTABILITIES/RESPONSIBILITIES (not all-inclusive, within delegated authority):

Under the guidance of the HR Time & Benefits Lead, the incumbent will contribute to the effective management, enhancement and governance of time management and benefits-related processes, systems and data, ensuring compliance with organizational policies and supporting payroll readiness across WFP.

Business Support to Payroll Transformation and Systems Integration  

1. Contribute to payroll transformation and One Payroll initiatives by supporting business analysis, requirements gathering, testing, implementation and change management activities.

2. Ensure Time & Benefits business requirements are accurately captured, documented, validated and translated into functional and system specifications.

3. Support the design, validation and ongoing enhancement of integrations between Workday, SAP and external providers, ensuring alignment with business and operational requirements.

4. Prepare and execute system, integration and user acceptance testing (UAT), validate business scenarios, document testing outcomes and ensure solutions meet functional and operational requirements prior to deployment.

5. Support cutover and go-live activities, including business readiness assessments, issue resolution, payroll validation exercises and post-deployment stabilization activities, ensuring continuity of payroll operations and minimizing business disruption.

6. Contribute to change management and adoption activities by supporting stakeholder engagement, preparing user communications, developing guidance materials and delivering knowledge-transfer and training initiatives to facilitate the successful adoption of new processes and systems.

Time Management Systems Administration and User Support

7. Act as a focal point and subject matter expert on WFP policies, procedures and Workday system related to time management processes. (Workday -SAP)

8. Provide functional support and guidance to HR and non-HR users globally, ensuring timely resolution of system-related issues through established service management channels.

9. Liaise with TEC, HR functional teams and other stakeholders, primarily Health Insurance team, to investigate, troubleshoot and resolve system issues, minimizing operational disruption and ensuring service continuity.

Data Quality, Governance and Payroll Readiness

10. Contribute to data quality and cleansing initiatives through the analysis, validation and correction of benefits and time-related HR data across employee categories.

11. Develop and promote standards, procedures and user guidance aimed at improving data accuracy, strengthening controls and ensuring payroll readiness.

12. Support the implementation of data governance and monitoring mechanisms to enhance compliance, auditability and the long-term integrity of HR data.

System Enhancement, Testing and Capacity Building

13. Draft and validate business requirements for policy-driven changes and system improvements in the areas of time & benefits, including integration requirements for external suppliers by ensuring cross-functional alignment and stakeholder engagement.

14. Coordinate and perform testing activities for system enhancements and releases, ensuring solutions meet business requirements and quality standards before deployment.

15. Develop and deliver user documentation, guidelines, training materials and knowledge-sharing activities related to time & benefits management processes and systems.

Other duties as required

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Advanced university degrees in Human Resources, Economics, Engineering, Computer Science, Business Administration, Mathematics or Finance, or First level university degree with additional relevant work experience.

Experience:

• Three to five years of post-graduate professional experience in Human Resources with an interest in international humanitarian development.
• Experience in conducting data analysis, business analysis, and performing testing and system deployment is an added value.

Knowledge & Skills:

• Knowledge and exposure to corporate information systems, work with Workday and SAP HR modules is an asset.
• Good knowledge and ability to interpret HR data, rules and regulations, UN experience is an advantage.
• Strong analytical skills (advanced level of Excel is an asset).
• Ability to produce high-quality written materials, including PowerPoint presentations as well as text documents.
• Attention to details and strong coordinating skills.
• Ability to build relationships with a variety of individuals across functions and outside WFP to effectively contribute to the functioning of the unit.
• Good interpersonal and communication skills.
• Strong time management skills with an ability to juggle competing priorities successfully, and to work on tight deadlines.

Languages:

Fluency in oral and written English and an intermediate knowledge of another official UN language (Arabic, Chinese, French, Russian and Spanish) is an asset.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  global.inclusion@wfp.org

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at global.hrerecruitment@wfp.org. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.