Credit Analyst/Para-Broker (End-to-End Loan Processor) (AU Client -Dayshift)

Description

Position: Credit Analyst / Para-Broker (End-to-End Loan Processor)

Salary: Php 80,000 - 160,000 (Salary will be based depending on the candidate's experience)

Working Hours & Conditions: Full Time (Independent Contractor Arrangement) , Will follow Queensland business hours

Holidays:TBC

ABOUT THE COMPANY: 

The client is a mortgage brokerage company that has been operating since 2010. With a background in complex self employed and investor lending and structure, they focus now on individual, tailored solutions to help people buy their dream home. They take time with clients to uncover solutions, educate, and provide long term support. The client does currently does all of the credit analysis and processing himself and wants to step back from it so he can focus on clients, marketing, referrals and growing the business. The role exists to support the broker and clients by lifting productivity and releasing the broker's time to bring in more business.

Role Overview

This is an end-to-end credit analyst and loan processor, a hybrid of credit analyst and para-broker. It is a senior role: the person takes a file from first document through to settlement, working out the client's position and the best strategy, preparing lending proposals, packaging and lodging applications, and keeping clients updated. They should be able to own the work, give advice on how to structure it, and run it without close direction. This role will be the template for the future team, and it will be replicated over time to build redundancy.

Key Responsibilities

Pre-Credit Assessment

• Collect, check and file supporting documents in Google Drive using the company naming format
• Verify and update the Mercury Fact Find from supporting documents, and update Mercury and BrokerEngine with client details
• Download and examine Equifax reports through Mercury, and examine the MLE
• Verify property estimates using RPData, and order AVMs where equity is critical
• Request missing, outstanding or extra documents needed to complete the assessment

Credit Research & Strategy

• Complete Quickli servicing from the Fact Find and documents, and complete the Funding Position and Preliminary Assessment in BrokerEngine
• Identify information to confirm, actions the client must take, policies to review and key strategies to improve the client's position
• Assess current and future ability to reach the client's goal, and record capacity, limitations, options and the recommended strategy

Lending Proposals

• Complete the Research form, list policy hurdles and potential lenders, confirm policies with lenders and shortlist
• Run pricing requests and escalations, and order valuations and update security details
• Complete the Product Comparison, Funding Position and Mudmap, and select lenders based on policy, servicing and cost
• Create the Loan Strategy Proposal document and save everything to the client file

Loan Processing & Submission

• Complete broker notes and generate the PDF for submission, prepare Mercury and compliance documents, and finalise Mercury for lodgement
• Prepare AOL (and LoanApp), review and approve documents, and ensure accuracy before submitting
• Get application and compliance forms signed, collect outstanding documents and submit to the lender

Approvals, AIPs, Construction & Settlement

• Review approval conditions against funding positions, update key dates and the document portal, and update solicitors on formal approval
• Convert AIPs to formal approvals, ordering valuations and updating the funding position
• Handle construction loans: cost analysis, insurance, warranty, contracts, council-approved plans, progress payments and building insurance at handover
• After approval, check the loan agreement against the approved product, send signing instructions and disbursement details, and record loan and offset details
• At settlement, generate the settlement advice, email the client from the template, update records, archive the file and prepare the review

Client Communication & Daily Responsibilities

• Keep clients updated using the BrokerEngine email and SMS templates: every 2 days at initial assessment, daily at signing and from lodgement to approval, and immediately on status changes
• Complete Preliminary Assessments (Your Home Plans) and Loan Strategy Proposals as they are ready, and action MIRs within one business day
• Clarify credit questions with the broker when required, and keep the BrokerEngine checklist up to date
• Manage individual and shared inboxes, action items within one business day, and chase clients for outstanding information
• Build and maintain the company's process guides, working with the broker

What Success Looks Like

• Manages 5 to 7 client lodgements t settlements a month, and processes an additional 5 Your Home Plans a month
• Frees the broker for client conversations, marketing and lead generation, client reviews and workshopping with clients
• Keeps the business running smoothly when the broker is away or focused elsewhere
• Leaves time to explore productivity improvements as the team grows

Requirements

Non-negotiable

• 3 to 5+ years' experience as a credit analyst or para-broker in an Australian mortgage brokerage
• Strong complex reasoning and problem-solving skills, able to spot client limitations and build solutions
• Experience with complex loan structuring, and with PAYG and basic self-employed lending, including reading self-employed financials
• Extensive experience with Quickli and lender calculators
• Experience running pricing approvals and valuations, packaging files in Mercury and lodging in both AOL and LoanApp
• Managing submissions through to approval and settlement, with a strong understanding of mortgage broking compliance (NCCP and best interests)
• Strong organisation and self-management, and decisiveness
• Clear written and verbal communication
• Available for Queensland business hours

Strong Plus

• BrokerEngine experience (preferred, not essential), and 3+ years across Mercury and BrokerEngine
• Complex self-employed lending and policy solutions, and structuring for residential property investors
• Using competitor pricing to win better offers, and SMSF lending
• Experience with valuation tools and construction loans

Working Style

The ideal person is self-motivated and takes pride in what they deliver, and wants a long-term career that challenges and rewards them.

• Takes ownership of decisions, works independently and doesn't depend on direction
• Extremely accurate and organised, and thrives in systems and processes
• Task-focused, fulfilled by completing work well
• A strong problem-solver who sees the big picture of lending
• Kind and empathetic with customers, and unfazed by customer stress
• Confident in their abilities, communicating well with the team and customers

Benefits

• Work from home setup
• Morning Shift Role
• Independent Contractor Arrangement