Clinical Provider Supervisor, LCSW

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

Centerstone, a trauma-informed organization, endorses an organizational culture built on understanding, recognizing and responding to those affected by trauma to strengthen resilience for our clients, staff and community. Come talk to us about joining the Centerstone team!

JOB DESCRIPTION:

Job Summary:
The Clinical Provider Supervisor supervises assigned Clinical Providers and provides therapy to clients as needed.

Essential Job Functions:

• Provide supervision to assigned Clinical Providers and hold regularly scheduled individual supervisory sessions and team meetings with supervisees.
• Assist supervisees with the effective management of their time and caseloads in accordance with applicable Tennessee requirements and departmental needs.
• Provide individual, group, family, and/or other appropriate counseling services utilizing professional experience and clinical expertise to meet client needs and treatment goals. The size of the caseload will be determined by supervisory staff.
• Within the limits of experience, educational background, and organizational time commitments, present educational material in public forums to promote community understanding of mental health and enhance community responses to mental health concerns.
• Participate in client staffing to identify problems and establish treatment goals and objectives in accordance with organizational guidelines, and assume management responsibilities for assigned cases.
• Participate in emergency services to provide timely assistance in cases of emotional or behavioral health crisis.
• Provide and/or coordinate comprehensive follow-up services for all assigned clients.
• Regularly review and monitor written clinical documentation, providing corrective feedback and addressing performance concerns as needed to ensure compliance with documentation requirements.
• Participate in hiring staff for the department.
• Report all critical incidents and staff responses to the supervising Assistant Director or Director of the department.
• Review travel vouchers and certify that mileage claimed is reasonable and related to authorized, medically necessary activities.
• Perform duties in accordance with organizational operational guidelines, applicable Tennessee laws and regulations, and the professional Code of Ethics.
• Respond to management needs, including data collection, program evaluation, and other departmental responsibilities.
• Participate in all required meetings.
• Regularly participate in evaluations of self and assigned staff in accordance with organizational operational guidelines.
• Respond to Quality Assurance procedures, cooperate with utilization review procedures, and follow established procedures, rules, and regulations of the Clinical Records Department.
• Participate in the quality assurance process, including preparing and presenting QA cases and conducting chart reviews.
• Perform other special functions as may be assigned.

Knowledge, Skills, and Abilities:

LANGUAGE SKILLS: Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to communicate effectively with clients, families, employees, and community contacts, including presenting information to groups.

MATHEMATICAL SKILLS: Ability to add, subtract, multiply, and divide using whole numbers, common fractions, and decimals.

REASONING ABILITY: Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to address problems involving several concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES:

• Ability to establish effective relationships through telephone and personal contacts. Ability to follow direction and accept supervision.
• Extensive knowledge of crisis intervention, communication skills, and family education methods.
• Extensive skills in observation and assessment.
• Extensive skills and knowledge in treatment planning and the ability to work with internal and external service providers, clients, and families.
• Experience and knowledge of systems for providing family therapy.
• Extensive skills in clinical supervision and expertise in training other professionals in clinical skills.

Experience and Education Qualifications:

• Master’s degree in Social Work from a program accredited by the Council on Social Work Education (CSWE).
• Must possess a current, unrestricted Licensed Clinical Social Worker (LCSW) license in the State of Tennessee.
• Experience in mental health or behavioral health services and clinical supervision preferred or required as determined by the position’s needs.

Supervisory Requirements:

• Provide leadership and guidance to all aspects of the department.
• Take an active role in monitoring the identification, development, and execution of strategic objectives.
• Involve, as appropriate, all team members in achieving goals.
• Effectively communicate changes and important departmental or organizational updates to team members.
• Handle difficult team member situations directly, using appropriate discretion and consulting Human Resources as needed to ensure respectful and appropriate resolution.
• Champion change and effectively manage the implementation of new ideas.
• Reinforce a team approach throughout departmental functions, support collaboration, and solicit input from team members at all levels within the organization.

Employment Requirements:

• Successful completion of required background checks, including criminal record, driving record, abuse/neglect, and fingerprint checks, as applicable.
• Completion of New Hire Orientation at the beginning of employment.
• Completion of all required training, including Relias, at the beginning of employment and annually thereafter, as applicable.
• Current driver’s license, acceptable driving record, and current auto insurance, as required for the position.
• Maintain an active Tennessee LCSW license and meet applicable licensure requirements.

Physical Requirements:
ADA Consideration – Sedentary work: Exerting up to 10 pounds of force occasionally (up to one-third of the time) and/or a negligible amount of force frequently (one-third to two-thirds of the time) to lift, carry, push, pull, or otherwise move objects, including the human body.

Repetitive movements of the hands, fingers, and arms for typing and/or writing during the work shift.

Sedentary work involves sitting most of the time but may involve walking or standing for brief periods. Jobs are considered sedentary if walking and standing are required only occasionally and all other sedentary work criteria are met.

Time Type:

Pay Range:

Delivering care that changes people's lives starts with our employees. Below are just some of the great benefits Centerstone employees enjoy:

• Medical, dental, and vision health coverage

• Flexible Spending and Health Savings Accounts

• 403b retirement plan with company match

• Paid time off and ten paid holidays

• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)

• Employee Resource Groups

• Continuing education opportunities

• Employee Assistance Program

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture.

Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve.

Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.