Clinical Lead - Digital Health

Aspen Medical is a global provider of innovative healthcare solutions across a diverse range of clients in the Defence, Mining, Oil and Gas, Government and Humanitarian sectors. We are a world leader in the delivery of healthcare solutions in any setting, particularly those that are remote, challenging or under-resourced.

Position Overview

The Clinical Lead supports and mentors Digital (Virtual) Health clinicians to deliver exceptional evidence-based care. The role drives continuous improvement and regulatory compliance across Aspen Medical’s Digital Health services.

Job Details

• Fixed-term, Part-time/Full-Time until 30 June 2027 with possible extension (Multiple positions)
• We are operational 24/7. Shift times can be flexible between 2-10 hours.
• Overnight availability is highly desirable (midnight-6:00am)

Primary Duties and Responsibilities

• Support the planning, coordination and evaluation of services and staff under the guidance of the Digital Health Management Team.
• Provide support, direction, orientation and training to Digital Health Clinicians (Registered Nurses and General Practitioners working across the GP Helpline and Healthdirect/NURSE-ON-CALL helplines).
• Model compassionate, patient-focused care and a culture of excellence.
  Support quality assurance, policy development and management of action research projects.
• Deliver direct and comprehensive care and manage complex case care where required.
• Champion digital health innovation, clinical governance and data-informed practice.

Selection Criteria

Essential

• Must be located within Australia.
• Registered Nurse with a minimum of 3 years, post-registration experience with unrestricted AHPRA registration.
• Demonstrated interest in leadership, mentoring and clinical coordination skills.
  Strong knowledge of evidence-based practice, quality improvement and compliance.
• Excellent communication skills to engage stakeholders effectively.
• Commitment to upholding high standards of patient care quality and compliance
• Flexible and adaptable to changing priorities and environments.

Desired

• Previous Digital (Virtual) Health Clinical Lead experience will be highly regarded. Training in telehealth will be provided for applicants without prior experience.
• Knowledge of quality and clinical governance methods, including auditing and compliance assessments and risk management systems (e.g. Riskman)
• Experience in Key Performance Indicator (KPI) monitoring, reporting and data-driven improvement.
• Commitment to staying updated on industry trends, best practices and emerging technologies in clinical program management and healthcare delivery

Apply Today!

We will be reviewing and interviewing candidates as applications are received.

Please note: reference checks will need to be completed and returned within 48 hours of receipt.

If you have any questions, please contact:
Andrian Publico – Culture and Performance Support Officer

Aspen Medical values diversity and inclusion and encourages applications from all backgrounds, including Aboriginal and Torres Strait Islander peoples, LGBTQIA+ communities, and those from diverse cultural backgrounds. We also welcome applications from ADF veterans with relevant experience.

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