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AI Summary
The RN provides direct virtual care to oncology patients, including symptom assessment, triage, and care coordination via digital platforms. They also collaborate on program design and quality reviews to improve virtual cancer care workflows.
At Reimagine Care, we start with a simple truth: people facing cancer need support and care extending beyond the walls of the clinic. We partner with oncology providers through an AI-enabled virtual cancer care platform. Our technology doesn’t replace human touch; it amplifies it. We are a team of oncology experts on a mission to improve the cancer journey for patients and providers.
By providing 24/7 access to oncology-trained clinicians and resolving 95% of the patients’ needs virtually, we identify symptoms sooner and reduce avoidable emergency visits. Patients receive proactive, whole-person support for their clinical, emotional, and social needs.
Our vision is to harness the power of AI to make cancer care more human, accessible, and sustainable for everyone it touches.
The Virtual Care Center Registered Nurse (RN) plays a crucial role and is the heart and soul of our company. The Virtual Care Center RN serves as a frontline resource for oncology patients enrolled in Reimagine Care’s remote monitoring and virtual care programs. Operating within a collaborative, nurse-led model, the Virtual Care Center RN delivers evidence-based triage, symptom assessment, care coordination, and patient education via SMS messaging, telephone, and telehealth platforms. This role requires strong oncology clinical knowledge, independent judgment, and a commitment to compassionate, patient-centered care.
The primary schedule is Monday through Friday during daytime hours. In addition, this role participates in an intermittent rotating weekend and overnight on-call pool shared among the VCC nursing team.
On-call assignments are escalation-driven and triggered by patient urgent needs or clinical symptoms
Pathway alerts.
Virtual Care Center Clinical Practice
By providing 24/7 access to oncology-trained clinicians and resolving 95% of the patients’ needs virtually, we identify symptoms sooner and reduce avoidable emergency visits. Patients receive proactive, whole-person support for their clinical, emotional, and social needs.
Our vision is to harness the power of AI to make cancer care more human, accessible, and sustainable for everyone it touches.
The Virtual Care Center Registered Nurse (RN) plays a crucial role and is the heart and soul of our company. The Virtual Care Center RN serves as a frontline resource for oncology patients enrolled in Reimagine Care’s remote monitoring and virtual care programs. Operating within a collaborative, nurse-led model, the Virtual Care Center RN delivers evidence-based triage, symptom assessment, care coordination, and patient education via SMS messaging, telephone, and telehealth platforms. This role requires strong oncology clinical knowledge, independent judgment, and a commitment to compassionate, patient-centered care.
The primary schedule is Monday through Friday during daytime hours. In addition, this role participates in an intermittent rotating weekend and overnight on-call pool shared among the VCC nursing team.
On-call assignments are escalation-driven and triggered by patient urgent needs or clinical symptoms
Pathway alerts.
Virtual Care Center Clinical Practice
- Deliver direct patient care through the Virtual Care Center, including symptom assessment, triage, education, and care coordination for oncology patients
- Review patient-reported outcomes and physiologic monitoring data and support escalation pathways
- Work collaboratively with other members of the Virtual Care Center to follow all Reimagine Care policies, procedures, escalation pathways, and communication and documentation best practices.
- Bring frontline insights back into program design, workflow improvements, and product requirements
- Support quality reviews, audits, and identification of safety improvement opportunities
Qualifications & Experience
- Oncology Registered Nurse (RN) with a Bachelor of Science in Nursing
- At least 5 years of oncology nursing experience
- Preferred OCN Certification
- Experience with remote monitoring, virtual care, or care management programs preferred
- Strong organizational, communication, and documentation skills
- Demonstrates exceptional communication and interpersonal skills with the ability to build trust and therapeutic rapport with patients, caregivers, and oncology provider clinical teams
- Proficiency with Electronic Medical Records (EMR) required; experience with Epic, OncEMR, and/or Cerner preferred. Must be able to navigate multiple platforms simultaneously in a fast-paced virtual triage environment.
- High attention to detail and process orientation
- THIS IS A REMOTE POSITION BUT YOU MUST BE LOCATED IN THE US.
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