Client Sales Specialist, New Construction, SMB

About the team

The New Construction Small and Medium Business (SMB) team partners with small and medium-sized homebuilders across the industry to grow their visibility and results on Zillow. We take a consultative, collaborative approach, recommending media that delivers measurable value and an exceptional client experience. Our platform reaches one of the largest audiences of new construction home buyers in the country, and on our team, teamwork and individual contributions go hand in hand.

About the role

As a Client Sales Specialist, you help small and medium-sized New Construction homebuilders succeed with Zillow Group's Promoted Communities, Showcase and Boost platforms. Through education, partnership and ongoing engagement, you help clients reach their advertising and brand awareness goals. This is a key revenue driver for New Construction, with a performance-based compensation structure. If you bring a growth mindset and take pride in exceptional customer service, you will fit right in.

You Will Get To:

• Manage a book of medium-sized accounts and highly engaged clients, delivering strong relationships and exceptional service.
• Own your sales targets and work to meet or exceed quota, driving revenue growth for you and the team.
• Build builder relationships through regular communication, in-market visits and consistent partnership.
• Serve as a point of contact for divisional and regional inquiries, sharing insights and support to help drive strategic growth.
• Prepare reports for scheduled and ad hoc calls, and contribute to forecasting and analysis that gives the team accurate, actionable insights.
• Collaborate with the team on quarterly business reviews that share valuable insights on divisional performance.
• Deliver product education and training to divisional teams, and stay current on industry trends and market developments.
• Support teammates and new hires, help remove roadblocks, and join select trade shows and conferences to engage clients.

This role has been categorized as a Remote position. “Remote” employees do not have a permanent corporate office workplace and, instead, work from a physical location of their choice, which must be identified to the Company. U.S. employees may live in any of the 50 United States, with limited exceptions.

In California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC the standard base pay range for this role is $78,500.00 - $125,500.00 annually. This base pay range is specific to these locations and may not be applicable to other locations. In Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia the standard base pay range for this role is $74,600.00 - $119,200.00 annually. The base pay range is specific to these locations and may not be applicable to other locations.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation and equity awards. Actual amounts will vary depending on experience, performance and location.

Who you are

• You bring 2+ years of experience in sales or account management, ideally 5+ years managing a book of business, including significant time with medium-sized accounts.
• You manage complex sales processes with multiple decision-makers and influencers while balancing competing deadlines and priorities.
• You communicate clearly in writing and in conversation, bring a positive attitude and work well independently.
• You are comfortable with Microsoft Office and sales tools such as Salesforce CRM, Gong and Highspot to stay organized and manage data.
• You are willing and able to travel at least 15% of the time.
• You have experience in New Construction real estate or property management solutions, or familiarity with Zillow's products and advertising solutions.
• You use data analysis, AI platforms and data visualization tools to turn information into insight.
• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences.

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers. As the most-visited real estate platform in the U.S., we help people navigate buying, selling, financing and renting with greater ease and confidence. Whether you're working in tech, sales, operations, or design, you’ll be part of a company reshaping an industry and helping more people make home a reality.

How we work is a key part of that transformation. Through Cloud HQ, our strategic approach to distributed work, most employees have the flexibility to work from wherever they’re most productive—enabling us to move fast, stay connected and deliver on our people promise. 

Zillow is honored to be recognized among the best workplaces in the U.S. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2026, and included on TIME’s America’s Best Companies 2026 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please contact your recruiter directly.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable state and local law.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.