Change Adoption Lead

Think of TEKsystems Global Services (TGS) as the growth solution for enterprises today. We unleash growth through technology, strategy, design, execution and operations with a customer-first mindset for bold business leaders. We deliver cloud, data and customer experience solutions. Our partnerships with leading cloud, design and business intelligence platforms fuel our expertise.

We value deep relationships, dedication to serving others and inclusion. We drive positive outcomes for our people and our business, and we stay true to our commitments and act in harmony with our words. We exist to create significant opportunities for people to achieve fulfillment through career success.

Ready to join us?

Here’s what the opportunity supported through our TGS Talent Acquisition Team requires:

Position Overview

The Change Adoption Lead is responsible for driving sustainable adoption of technology and process change across enterprise transformation initiatives. Operating within TEKsystems' established adoption framework, this role uses TEKsystems' adoption strategies to establish trust with sponsors and impacted audiences, anticipate and mitigate resistance, and embed change management into the rhythm of project delivery. The Change Adoption Lead partners with project leadership, enablement teams, and client stakeholders to ensure that change is not a parallel workstream but an integrated driver of measurable business outcomes.

Essential Job Duties and Responsibilities

Stakeholder Trust & Relationship Management:

• Establish trust and credibility for the change effort with sponsors, executives, people leaders, and impacted audiences from day one of the engagement.

• Build and actively manage the network of relationships essential for change success — sponsors, change champions, business owners, technical leads, and end-user populations.

• Serve as a visible, consistent point of contact for change-related questions, escalations, and decisions throughout the engagement lifecycle.

Application of TEKsystems Adoption Strategies:

• Apply TEKsystems' adoption strategies to influence behavior change, build coalitions of support, and move stakeholders through awareness, understanding, commitment, and adoption.

• Proactively identify, assess, and manage stakeholder resistance using PA tools, readiness assessments, and targeted engagement tactics.

• Coach sponsors and people leaders to stand in front of the change, model new behaviors, and reinforce adoption within their teams.

Risk, Resistance, & Change Integration into Project Plans:

• Assess change-related risks, sources of resistance, and adoption barriers across impacted audiences and workstreams.

• Translate findings into mitigation strategies and integrate change management activities, milestones, and dependencies directly into the overall project plan — not as a side workstream.

• Monitor adoption risk indicators throughout delivery and recalibrate plans as conditions evolve. 

Co-Management of Design Workshops & Change Strategy:

• Co-facilitate design workshops alongside business, technical, and learning partners to surface change impacts, capture future-state ways of working, and shape role-based adoption requirements.

• Contribute directly to the completion of the change strategy — including change impact analysis, stakeholder maps, sponsorship roadmaps, engagement plans, and communication frameworks.

• Ensure the change strategy stays aligned with project scope, guiding principles, and intended business outcomes.

Measurement, Lessons Learned, & Continuous Recalibration:

• Define and track effectiveness metrics tied to adoption health, behavior change, and business outcomes — not just activity counts like training completions or license utilization.

• Analyze adoption signals, surface trends, and translate insights into recommended interventions for sponsors and delivery leadership.

• Establish and report leading indicators of adoption risk and trigger early interventions based on data trends.

• Align adoption metrics to business value realization, including productivity, efficiency, and user effectiveness.

• Document lessons learned, codify reusable artifacts and best practices, and recalibrate change efforts iteratively to sustain adoption through hypercare and stabilization.

Required Education and/or Experience

• Bachelor's degree in a related field; Master's preferred

• 7 or more years of organizational change management, change adoption, or transformation consulting experience with demonstrated delivery on enterprise-scale technology initiatives (e.g., ERP, platform migrations, data/analytics modernization, AI enablement)

• Demonstrated experience applying structured change methodologies in a client-facing or consulting environment

• Proven track record of establishing sponsor relationships, managing resistance, and driving measurable adoption outcomes

Preferred Qualifications

• Certification or formal training in change management (e.g., Prosci, Kotter) or familiarity with lean / accelerated change approaches

• Experience integrating change management into Agile or hybrid delivery models

• Familiarity with AI adoption, human-centered change, and sponsor/leader enablement practices

• Strong facilitation, executive communication, and coaching skills

This is a Contract position based out of Chicago, IL.

The pay range for this position is $120.00 - $120.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Aug 7, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.