Carrier Sales Representative (US Logistics)

Zelh is a fast-growing outsourcing company that partners with leading US logistics organizations.

Our mission is to become the most reliable outsourcing partner by delivering consistently high-quality services while building long-term relationships with our clients, employees, and partners. We believe that personal attention, timely communication, continuous improvement, and respect are the foundation of everything we do.

We are looking for a proactive Carrier Sales Representative to join our growing logistics team. In this role, you will manage the full shipment lifecycle-from quoting customers and securing freight opportunities to carrier management, shipment tracking, and delivering exceptional customer service.

This is an excellent opportunity for logistics professionals who enjoy working in a fast-paced environment, building relationships with customers and carriers, and finding solutions that keep freight moving efficiently.

Responsibilities

• Source and prospect carriers who can consistently operate in the company’s most heavily used lanes

• Build strong relationships with carriers and develop reliable capacity

• Onboard new carriers

• Negotiate rates while maintaining strong service levels

• Cover available shipments and ensure loads are executed successfully

• Work closely with the Track & Trace team and Customer Sales team

• Maintain communication with customers and provide updates as needed

• Update the TMS accurately and as needed

• Make pickup and delivery appointments when required

• Be a strong team player and communicate effectively with both internal teams and customers

• Take ownership of assigned freight and follow through from coverage through execution

We're looking for someone who has:

• Previous experience in US freight brokerage, logistics,carrier sales, freight operations, or customer operations.

• Strong understanding of truckload transportation and freight brokerage processes.

• Excellent negotiation and relationship-building skills.

• Strong verbal and written English communication skills.

• Outstanding customer service mindset.

• Strong multitasking, organizational, and problem-solving abilities.

• High attention to detail and ability to work in a fast-paced environment.

• Self-motivated attitude with the ability to work independently while collaborating effectively with the team.

Working Conditions

• Working schedule: Monday-Friday 8am - 5pm CST

• Competitive salary in USD

• Performance-based bonus opportunities

• Remote or office work (depending on location)

• Equipment provided

• Paid time off

• English courses

• Professional development opportunities

• Supportive international team with clear career growth opportunities

If you're passionate about logistics, enjoy building customer relationships, and thrive in a fast-moving environment where every day brings new challenges, we'd love to hear from you and welcome you to the Zelh team.