Carrier Sales Representative (CSR)

Zelh is a fast-growing, passionate outsourcing company.

Our mission is to be the most reliable company by offering and maintaining high-quality services consistently.

We achieve the mission by fostering long-term relationships with customers, employees, and vendors. Personal attention, timely communication, and respect for all people are the basis of our business philosophy!

We're looking for a Carrier Sales Representative who knows how to build and maintain a winning carrier network. You won't be handed leads — you'll earn them. This role is for someone who thrives in a fast-paced brokerage environment and treats every carrier relationship like it's their most important one.

Key Responsibilities:

• Source, qualify, and onboard new carrier partners across all modes to support active freight needs

• Build a personal book of carrier relationships that grows with you year over year

• Develop and maintain strong relationships with carriers to ensure capacity and competitive rates

• Negotiate spot and contract rates to optimize margin while protecting service standards

• Balance cost efficiency with service quality to meet customer expectations

• Hold your ground in negotiations while maintaining carrier relationships

• Monitor freight in transit and proactively solve service issues before they become problems

• Collaborate with account managers and operations staff to match the right carrier to every load

• Address carrier escalations and service failures quickly and effectively

• Maintain accurate carrier data, compliance documentation, and load records in the TMS

• Ensure carriers meet company standards for insurance, authority, and safety requirements

• Keep detailed records of carrier performance, rates, and communications

• Work closely with account managers and operations teams to ensure seamless load coverage

• Thrive in a high-urgency, load-by-load environment without losing sight of the big picture

• Contribute to team success through collaboration and knowledge sharing

• 3+ years of experience in carrier sales, freight brokerage, or transportation operations (required)

• Proven track record of building and maintaining carrier networks at volume

• Strong negotiation skills — you know how to close deals and hold your ground

• Relentless work ethic and performance-driven mindset

• Proficiency with TMS platforms; experience with McLeod, Mercury Gate, or similar systems preferred

• Ability to multitask and manage high volumes in a fast-paced environment

• Excellent communication and relationship-building skills

• Self-motivated with a competitive drive to succeed

• Problem-solving mindset with the ability to think quickly under pressure

Working conditions:

• Working schedule: Mon - Fri, 08:00 - 17:00 CST

• Competitive Salary in USD

• 10+ business days of paid time off

• Team building and corporate events

• Equipment provided

• A supportive team

• Remote eligibility

Join our team and become an integral part of our mission to provide reliable and efficient freight transportation solutions to our customers.