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By joining the American Red Cross  you will touch millions of lives every year and experience the greatness of the human spirit at its best.  Are you ready to be part of  the world's largest humanitarian network?

Join us—Where your Career is a Force for Good!

Job Description:

Joining The American Red Cross is like nothing else – it’s as much something you feel as something you do. You become a vital part of the world’s largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you’ll have mentors who empower your growth along a purposeful career path. You align your life’s work with an ongoing mission that’s bigger than all of us. As you care for others, you’re cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

WHAT YOU NEED TO KNOW (Job Overview): 

Under guidance of the Manager, Business Planning & Analysis, provide quantitative and qualitative analysis and support to ensure implementation of American Red Cross’s programs and activities in Service to Armed Forces & International Services. Provide analysis and support to directly address needs and organizational challenges in accordance with specified objectives in areas such as operations, administration, budget, business information systems, and planning. Document and share key learnings and knowledge gained through this process to improve future practice within the American Red Cross. Provide support, development and/or leadership guidance to all volunteers.

Responsibilities:

• Develop and create complex modeling and reporting tools for monitoring and analyzing performance and data integrity. Maintain historical data to develop historical trends and analysis.
• Perform complex analyses of SAF programs and operations. In collaboration with DMERL and Business Operations teams, develop metrics for and monitor performance of business units, with a focus on SAF KPI’s along with supporting global operations.
• Provide business user support for SAF Service Delivery Portal (SDP), Power BI, and related systems.  Work with business to gather feedback regarding needs for training, system updates, or documentation for the business.  Create or update training and business process documentation based on analysis and identified needs.
• Build tools to monitor metrics and monitor performance of business unit, organization, initiatives and/or business operations. Identify trends and develop recommendations for highly complex issues.
• Create and maintain information products to communicate department activities in Power BI, PowerPoint, Excel, ArcGIS, survey analysis software, and Salesforce. 
• Produce and review digital and information products produced by department for accuracy and consistency. Publish and organize information and process documentation for department in a way that is easily accessible.
• Support knowledge management, to include SDP documentation, departmental data, analysis, and other similar support. Provide Governed Meeting Support to include supporting teams in providing information, supporting facilitation, and preparing visuals. Create and maintain accurate and up to date Standard Operating Procedures for all key reporting.
• Under the guidance of Manager, Business Planning & Analysis, align with corporate guidance and standards for enterprise analytics, data warehouse and information security standards, and other corporate standards.  Work collaboratively with HS Operations, Business Systems Integration, Communications, Fundraising, and Resource Mobilization teams to ensure alignment.
• Onboard, engage, and manage a team of volunteers to further the work of the American Red Cross mission.

Scope: 
Individual contributor that is fully proficient in applying subject matter knowledge.  Knowledge based acquired from several years of experience in particular area.  Work independently and may instruct or coach other professionals. 

Qualifications:
Education: Bachelor's degree required.
Experience: Minimum 5 years of related experience or equivalent combination of education and related experience required.
Management Experience: N/A
Skills & Abilities: Knowledge of applicable principles, concepts, practices, and standards.  Good interpersonal, verbal, and written communication skills.  Basic proficiency in use of Personal Computer, word-processing, spreadsheet applications, and database applications when applicable.  Ability to work on a team.

Advanced Excel skills and experience in PBI Report Building required. Salesforce experience required.

Travel: May travel and participate in meetings and conferences throughout chapter jurisdiction, state and Red Cross system.

Key Competencies: Attention to Detail; Customer Savvy; Analysis

* Combination of candidate’s education and general experience satisfies requirements so long as the total years equate to description’s minimum education and general experience years combined (Management experience cannot be substituted).

PAY INFORMATION: The annual salary range for this position is $80,000 - $100,000. We do not offer an annual bonus for this role. Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role. **We will review specific salary information at the time of phone screening based upon your location & experience.**

BENEFITS FOR YOU:

As a mission-based organization, we believe our team needs great support to do great work. Our comprehensive package includes:

·         Medical, Dental Vision plans

·         Health Spending Accounts & Flexible Spending Accounts

·         PTO:  Starting at 15 days a year; based on type of job and tenure

·         Holidays:  11 paid holidays comprised of six core holidays and five floating holidays

·         401K with up to 6% match

·         Paid Family Leave

·         Employee Assistance

·         Disability and Insurance: Short + Long Term

·         Service Awards and recognition

*LI-JG1

Apply now!  Joining our team will provide you with the opportunity to

make your career a force for good!

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
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Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.
 

AmeriCorps, the federal agency that brings people together through service, and its partners — the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance — launched Employers of National Service to connect national service alumni with opportunities in the workforce. American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

To view the EEOC Summary of Rights, click here:  Summary of Rights