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You will be responsible for generating new business by visiting SME businesses within an assigned territory and conducting B2B cold calling. Additionally, you will manage your CRM pipeline, process customer applications, and work with internal teams to ensure an exceptional customer experience.
As a Business Development Representative, you will join the DNA Sales Academy and generate new business by visiting SME businesses within an assigned postcode area. This is a field-based, entry-level sales role combining structured training, coaching and live field activity.
Previous sales experience is not required. You must be self-motivated, resilient, reliable and comfortable approaching business owners face to face. Candidates who successfully complete the six-month academy and meet the required standards will graduate and be promoted to Business Development Consultant.
Complete all product, compliance, systems and sales training.
Manage and develop your assigned territory on a daily basis.
B2B cold calling (75+ door knocks daily once fully active).
Target SME businesses with annual card turnover of £50,000 - £7.5m.
Identify merchant needs and promote appropriate DNA Payments, EPOS and Zash solutions.
Efficiently manage your CRM and pipeline of opportunities to achieve expected conversions.
Work towards 1 self-generated sales a day (20 per average working month)
Target clients with monthly £50+ net revenue to achieve monthly targets.
Successfully complete customer applications and support customers through to live and transacting.
Work with internal teams to process, deliver and set up products, ensuring an exceptional customer experience.
Apply coaching and feedback and demonstrate continued improvement.
Maintain the required standards for attendance, punctuality, activity, administration and professional conduct.
Be present on daily huddle calls both in the morning and in the evening.
Self-motivated and able to work independently in the field.
Resilient and comfortable with rejection.
Coachable and willing to apply feedback.
Reliable, punctual and prepared.
Strong work ethic and willingness to meet daily activity targets.
Confident communication skills and a customer-focused approach.
Honest, professional and able to represent DNA Payments appropriately.
Ability to use Microsoft Office Programs
Ability to perform simple maths calculations – i.e 1% of £100.
Graduation at month six is based on performance, activity, product knowledge, conduct, CRM accuracy, attendance and coachability. Graduation is not automatic.
Successful graduates will be promoted to Business Development Consultant, with further progression to Business Development Manager and Senior Business Development Manager available based on performance.
25 days holiday per year
Private Medical
Life Assurance
Cycle to work scheme
Access to self-learning platform - Bookboon
Income Protection
Workplace Pension
Employee Assistance Programme
Clear career progression through the DNA Sales Academy
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