Business Development Manager

The Business Development Manager is responsible for driving sales growth for IHG Commercial Services hotels by identifying and developing new and existing accounts through prospecting and lead response. 

Your day to day 

• Account Identification and Qualification: Research, evaluate, and profile new and unmanaged IHG accounts using the IHG Way of Sales Solution Selling methodology; leverage internal and external prospecting tools to maintain a robust sales pipeline. Review and respond to group lead activity, as needed.
• Communication and Coordination: Clearly communicate new account opportunities and status updates through sales systems and to all relevant stakeholders; support smooth transitions of new accounts within the Commercial Services team. This is a virtual role that requires strong self-motivation, accountability, and the ability to thrive in a results-driven, high-performance environment.
• Cross-Functional Collaboration: Partner with sales leadership and other teams to set account goals, assign ownership, and coordinate sales efforts effectively.
• Sales Strategy and Reporting: Present the IHG Commercial Services value proposition to clients; demonstrate expertise in dynamic pricing and sales programs; develop and maintain sales reports; guide sales support teams in account research and qualification.

What we need from you

• Bachelor’s or Master’s degree in Marketing, Management, Business, or related field, or equivalent experience. 
• 5–8 years progressive service industry experience, including at least 2 years in multi-unit or corporate hotel roles.
• Proficient in sales principles and Strategic Account Management; strong verbal and written communication; excellent relationship management, negotiation, and persuasion skills; in-depth knowledge of hotel sales, marketing, business planning, and competitor strategies.
• Experience with sales software (e.g., Salesforce); understanding of transient and group RFP processes; familiarity with electronic distribution channels (GDS, internet), hotel operations, central reservations, and rate loading.
• Ability to work effectively in office or virtual environments; willingness to travel approximately 5%, including work from hotels, airports, and remote locations.  This is a virtual role. 

Travel – up to 5% [very minimal]

All qualified candidates are encouraged to apply. While candidates located in the Central, Mountain, or Pacific time zones are preferred to support broader team coverage, applicants from all US locations will be considered

Location – Remote: **Candidate must reside in the United States**

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good on a global scale. With corporate offices and over 6,000 hotel destinations worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll experience our unique culture and brilliant colleagues who will support and inspire you. With a host of corporate opportunities to choose from, wherever you are on your career journey, and whatever you want to achieve there’s Room for You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to drive performance and maintain our relentless focus on growth in order to be the hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being together helps us foster a unique sense of belonging that also supports productivity. That’s why here at IHG, we give our colleagues flexibility and balance – working in a hybrid way, blending office and remote working collectively. We recognise that every role is different, that’s why leaders work with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work life. These include impressive room discounts across our many properties, recharge days and volunteering days throughout the year. Through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace. We offer a unique and inclusive culture, where there is always Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other category protected by applicable laws.  We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.