Building Automation Technician (Remote Monitoring)

Company Description

Founded in 1994, Fusion was one of the first companies in Quebec to offer energy efficiency and control solutions. We provide hotel, residential, commercial, and institutional property owners and managers with innovative, proven, and integrated energy management solutions that eliminate energy waste, reduce greenhouse gas emissions, and ensure occupant comfort.

Our mission to create a positive impact extends beyond the environment through our commitment to fostering an equitable, diverse, and inclusive workplace where every individual is respected and valued.

Job Description

You will join an established team recognized for its leadership and expertise, contributing directly to the energy transition and decarbonization of the built environment. As a Building Automation Technician (Remote Monitoring), you will play a key role in supporting our clients through remote technical assistance and system monitoring.

As part of our commitment to providing reliable and continuous technical support to our clients, the successful candidate will participate in an on-call rotation with other team members to ensure evening and weekend coverage, in addition to their regular daytime schedule.

What You'll Accomplish With Us

• Analyze, diagnose, and resolve issues and service calls related to building automation systems, providing timely and thorough solutions.
• Deliver effective and professional technical support to clients, technicians, and partners to resolve operational issues.
• Monitor building automation systems remotely and proactively intervene when abnormal operating conditions are detected.
• Collaborate with the technical team to identify and implement adjustments to control strategies and sequences when required.
• Oversee the implementation of preventive maintenance programs for building automation systems.
• Document diagnostic activities, corrective actions, and interventions while following established procedures.
• Train clients on the use of control interfaces during project handovers.
• Contribute to the continuous improvement of work methods, diagnostic tools, and remote monitoring practices.

Qualifications

• College diploma (DEC) in Building Automation, Electrical Engineering Technology, Mechanical Engineering Technology, or a bachelor's degree in a related field.
• Minimum 5 years of experience in a similar role.
• Demonstrated knowledge and experience with building automation systems such as Strato, Reliable, Alerton, Trane, Johnson Controls, or equivalent platforms (required).
• Strong understanding of mechanical building systems.
• Ability to communicate and act effectively in time-sensitive or emergency situations.
• Excellent organizational skills, attention to detail, and ability to work collaboratively.
• Self-motivated, adaptable, and versatile.
• Solution-oriented mindset.
• Bilingualism is required in both French and English, spoken and written, as you will be supporting and serving clients throughout the Province of Quebec.

Additional Information

What We Offer

Compensation will be determined based on experience. In addition, we offer a comprehensive benefits package that supports employee well-being and overall health, including:

• Flexible group insurance coverage from day one (medical and dental).
• Reimbursement of professional association membership fees.
• Minimum of three (3) weeks of vacation.
• Social activities throughout the year.
• Internal training and development opportunities.
• Onboarding program paired with a colleague mentor.
• Telemedicine platform.

Learn More About Fusion

• Website: www.fusionenergie.ca 
• LinkedIn: https://www.linkedin.com/company/fusion-energie

Please note that only candidates selected for an interview will be contacted.