Billing Specialist

We are seeking a dedicated Billing Specialist to manage incoming emails, correspond with clients and brokers, and perform necessary research to address inquiries. The role involves monitoring, processing, reporting, and documenting various transactions, ensuring accurate premium processing and billing, and acting as a resource for both external and internal business areas.

Responsibilities

• Manage and respond to incoming emails through a team-shared inbox.
• Research and clear suspense accounts.
• Monitor, process, report, and document transactions including adjustments, premium receipt, invoicing, deduction requests, reversals, reposts, and delinquencies.
• Coordinate with other business areas to ensure accurate premium processing, reporting, billing, and fee disclosure.
• Prepare and create monthly bills for alternately billed groups.
• Implement billing and delinquency operations to maximize effectiveness and accuracy.
• Audit and monitor the operation of the billing system, ensuring data accuracy.
• Develop solutions for billing and delinquency issues and assist in implementing system and process enhancements.
• Communicate sensitive and confidential policy and billing information effectively to policyholders, producers, third-party administrators, field force, and home office staff.

• 2+ years of Transactional Accounting experience.
• Proficiency in MS Excel.
• Experience with invoicing, accounts receivable, customer service, credits, debits, data entry.
• Experience in the insurance industry.

• Intermediate knowledge of systems such as Group Access, GroupFacts, AdminEase, Clarity, and OMAR.
• 2-3 years of customer service experience.
• Experience with medical billing, collection, claim, and invoice processing.
• Experience with clearing suspense accounts and generating aging reports.
• Familiarity with SAP is a plus.

This position is fully remote, allowing for flexibility and the ability to work from the comfort of your own home.

Job Type & Location

This is a Contract position based out of Portland, OR.

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully remote position.

This position is anticipated to close on Jul 20, 2026.

About Aston Carter

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.