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Pearster

Bilingual Sales Operations Support Specialist (French & English)

Posted a day ago
0-2 years experience
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AI Summary

The specialist will maintain and update customer information within the CRM system while performing data validation and clean-up activities. They will also support daily sales operations by reviewing documentation and communicating with customers to clarify information.

Spoiler: This is where your next big move begins.

100% Remote | France | Full-Time | EST Working Hours

What this Journey Looks Like
We are looking for a Bilingual Sales Operations Support Specialist to join a project for a leading Canadian fintech company.

The ideal candidate will be fluent in both French and English (C1/C2) and have strong organizational skills, attention to detail, and experience supporting sales operations and CRM data management.

This is a non-technical role focused on maintaining accurate customer information, reviewing documentation, and supporting day-to-day sales operations related to point-of-sale (POS) services.

What You'll Lead and Build

  • Maintain and update customer information in the CRM system.

  • Perform data entry, data validation, and CRM clean-up activities.

  • Review customer documentation to ensure accuracy and completeness.

  • Create and follow up on tickets requesting CRM updates or corrections.

  • Contact customers by phone when necessary to verify or clarify information.

  • Support daily sales operations and administrative processes.

What You Bring to the Table

  • French proficiency: C1 or C2 (Must).

  • English proficiency: C1 or C2 (Must).

  • Previous experience in sales operations, administrative support, data entry, or CRM management.

  • Strong attention to detail and organizational skills.

  • Comfortable communicating with customers over the phone in both French and English.

  • Ability to work independently in a fully remote environment.

  • Availability to work full-time during EST business hours (Must).

  • Based in France (Must).

Benefits that Move you Forward.

We’re here to amplify your brilliance, not contain it.

  • Work from anywhere with true flexibility and freedom.

  • Earn in USD with compensation that matches your expertise.

  • Recharge confidently with dedicated paid time off.

  • Advance your career with fully covered international certifications.

  • Access coworking spaces worldwide whenever you want a professional setup.

  • Strengthen your English and expand your global reach.

  • Connect and have fun with activities that unite our international team.

  • Feel appreciated with personalized gifts and a thoughtful welcome kit.

  • Grow our community and earn through our referral program.

At Pearster, your journey matters, and we’re here to help you go further than you imagined.

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