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The specialist will maintain and update customer information within the CRM system while performing data validation and clean-up activities. They will also support daily sales operations by reviewing documentation and communicating with customers to clarify information.
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100% Remote | France | Full-Time | EST Working Hours
What this Journey Looks Like
We are looking for a Bilingual Sales Operations Support Specialist to join a project for a leading Canadian fintech company.
The ideal candidate will be fluent in both French and English (C1/C2) and have strong organizational skills, attention to detail, and experience supporting sales operations and CRM data management.
This is a non-technical role focused on maintaining accurate customer information, reviewing documentation, and supporting day-to-day sales operations related to point-of-sale (POS) services.
What You'll Lead and Build
Maintain and update customer information in the CRM system.
Perform data entry, data validation, and CRM clean-up activities.
Review customer documentation to ensure accuracy and completeness.
Create and follow up on tickets requesting CRM updates or corrections.
Contact customers by phone when necessary to verify or clarify information.
Support daily sales operations and administrative processes.
What You Bring to the Table
French proficiency: C1 or C2 (Must).
English proficiency: C1 or C2 (Must).
Previous experience in sales operations, administrative support, data entry, or CRM management.
Strong attention to detail and organizational skills.
Comfortable communicating with customers over the phone in both French and English.
Ability to work independently in a fully remote environment.
Availability to work full-time during EST business hours (Must).
Based in France (Must).
Benefits that Move you Forward.
We’re here to amplify your brilliance, not contain it.
Work from anywhere with true flexibility and freedom.
Earn in USD with compensation that matches your expertise.
Recharge confidently with dedicated paid time off.
Advance your career with fully covered international certifications.
Access coworking spaces worldwide whenever you want a professional setup.
Strengthen your English and expand your global reach.
Connect and have fun with activities that unite our international team.
Feel appreciated with personalized gifts and a thoughtful welcome kit.
Grow our community and earn through our referral program.
At Pearster, your journey matters, and we’re here to help you go further than you imagined.
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