Bilingual French Customer Service Representative

🌎 Remote Bilingual French Customer Service Representative

Pay Rate: $16/hour

Employment Type: Contract-to-Hire

Location: Remote (U.S. or Canada-based candidates preferred)

Openings: 5 Positions Available

About the Role

Are you fluent in French and English with a passion for helping others? Join a dynamic financial services team as a Customer Service Representative, where you'll assist customers with auto lease and loan insurance inquiries—no sales, no collections, just meaningful support.

You’ll be the voice of trusted auto finance brands (Capital One, GM, BMW, Audi, and more), helping customers resolve insurance-related issues such as missing documents, cancellations, or payment gaps.

What You’ll Do

• Make outbound calls to customers and insurance agents (approx. 14 calls/hour)
• Verify insurance details and resolve discrepancies
• Upload documentation to internal systems
• Leave scripted messages when necessary
• Maintain high standards of accuracy, professionalism, and empathy

Schedule Options

• Tuesday–Friday (10:30 AM–7:00 PM CST) & Saturday (7:00 AM–4:00 PM CST) – 4 openings
• Monday–Friday (10:30 AM–7:00 PM CST) – 1 opening

Training: First 3 weeks, Monday–Friday, 8:30 AM–5:00 PM CST

Must pass an 80% assessment to transition to your assigned shift

What You Bring

• High School Diploma or GED
• 6+ months of customer service experience (retail, call center, office, etc.)
• Fluent in French and English (spoken and written)
• Ability to type 30+ WPM
• Positive attitude and strong communication skills
• Comfortable being on the phone all day

Why You’ll Love It

• Fully Remote – Work from anywhere!
• Supportive Training & Growth – 3 weeks of paid training with ongoing support
• Inclusive Culture – Integrity, teamwork, excellence, innovation, and impact are core values
• Holiday Pay – Double time for select U.S. and Canadian holidays
• Path to Permanent Employment – Strong potential for long-term placement

Important Notes

We’re looking for candidates who are:

✅ Professional and respectful

✅ Focused and reliable

✅ Ready to meet performance expectations

Ready to make a difference in customer service? Apply today and start your journey toward a rewarding remote career!

Pay and Benefits

The pay range for this position is $16.00 - $16.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Oct 30, 2025.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.