B2B Key Account Lead

This is a remote position.

Contributing directly to cross-border portfolio growth within an award-winning travel-technology startup, this independent contract position is dedicated to driving revenue expansion across an established United Kingdom customer base. Operating fully remotely from South Africa, the role interfaces with a young, international, and ambitious global team.

The environment demands a commercially minded, proactive professional who displays a resilient telephone manner when managing high-volume calling sequences. Due to the international allocation of the client base, the successful incumbent must effectively structure their own time independently while maintaining strong operational alignment with global offices and internal support teams.

The outcome expected from this assignment relies on the simultaneous execution of client retention, new business acquisition, and inactive account recovery workflows. By identifying upsell opportunities within a medium-sized account portfolio, executing targeted B2B cold outreach to open new accounts, and resolving setup barriers for dormant sign-ups, the position directly maximises customer transaction rates and expands the international market footprint.

Key Responsibilities

• Portfolio Revenue Protection: Own and manage a dedicated portfolio of medium-sized business accounts, building strong relationships to protect and systematically grow existing revenue streams.
  

• Proactive Account Upselling: Evaluate account health metrics and platform usage continuously to identify internal upsell opportunities before they are explicitly requested.
  

• Targeted Cold Outreach: Execute high-volume cold calling campaigns to promote secure locker solutions, targeting businesses with explicit logistics, fleet management, and hospitality use cases.
  

• Property Management Business Development: Cold call small-to-medium Airbnb management companies to introduce key exchange and guest communication solutions.
  

• Pipeline Administration: Build and track a personal sales pipeline comprehensively from initial cold engagement through to formal account closure.
  

• Account Activation Support: Connect via telephone with newly registered accounts that have completed initial sign-up but have not yet transacted to assist them through standard setup protocols.
  

• Blocker Resolution: Investigate, isolate, and resolve operational barriers preventing platform activation, converting dormant sign-ups into active, revenue-generating customers.
  

Requirements

Essential Requirements

• Proven history of successful experience in a professional sales role that encompasses both outbound cold outreach and structured account management frameworks.
  

• Confident, resilient telephone manner with a demonstrated capability to execute high-volume calling workflows comfortably.
  

• Highly organised approach to pipeline tracking and account administration, supported by essential customer relationship management database experience.
  

• Self-motivated operational style with the capacity to manage personal time structures effectively while working fully remotely.
  

• Verified completion of a Qualification Authenticity Check as a mandatory pre-engagement compliance condition.
  

Desirable Requirements

• Prior experience operating within the property management, hospitality, or software-as-a-service (SaaS) sales sectors.
  

Required Software Skills

• Customer Relationship Management (CRM) software (Prior experience is essential).
  

Benefits

Benefits and Culture

• Unique commercial opportunity to play a key role within a rapidly growing, well-funded global startup.
  

• High-exposure collaboration inside an international, ambitious team structure backed by strong support networks across global offices.
  

Work Arrangement

• Remote (South Africa).
  

Employment Type

• Independent Contractor.