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WHY JOIN FCS

At Florida Cancer Specialists & Research Institute, we believe our people are our strength and we invest in them. In addition to having a positive impact on the people and communities we serve, associates benefit from significant professional opportunities, career advancement, training and competitive wages.

Offering competitive salaries and comprehensive benefits packages to include tuition reimbursement, 401-K match, pet and legal insurance.

A LITTLE BIT ABOUT FCS

Since 1984, Florida Cancer Specialists & Research Institute & Research Institute (FCS) has built a national reputation for excellence.  With over 250 physicians, 220 nurse practitioners and physician assistants and nearly 100 locations in our network.  Utilizing innovative clinical research, cutting-edge technologies, and advanced treatments, we are committed to providing world-class cancer care.  We are recognized by the American Society of Clinical Oncology (ASCO) with a national Clinical Trials Participation Award, FCS offers patients access to more clinical trials than any private oncology practice in Florida. Our patients have access to ground-breaking therapies, in a community setting, and may participate in national clinical research studies of drugs and treatment protocols. In the past five years, the majority of new cancer drugs approved for use in the U.S. were studied in clinical trials with FCS participation prior to approval.

Through our partnership with Sarah Cannon, we are one of the largest clinical research organizations in the United States. Often, FCS leads the nation in initiating research studies and offering ground-breaking new therapies to patients.

Come join us today!

SUMMARY:

The Associate Area Director, Clinical Operations is responsible for the direct oversight of nurse managers and assigned clinical staff within a defined group of clinics in an assigned area. Reporting to the Area Director, Clinical Operations, primary responsibility for assigned clinical staff includes ensuring adherence to clinical policies and procedures, standardized care conduct in assigned clinics, validation of clinical competency, and a focus on team engagement across the assigned sites in compliance with federal, state, and local standards as well as the policies and procedures of the organization.

PRIMARY TASKS AND RESPONSIBILITIES:

• Provide day-to-day clinical oversight of assigned clinic sites and serve as the liaison between area clinical leadership and site-based nursing teams.
• Direct, mentor, and evaluate the performance of assigned nurse managers and clinical supervisors, and partner with them to address clinical staff performance concerns.
• Monitor clinical staffing levels, skill mix, and coverage across assigned sites and recommend adjustments to the Area Director, Clinical Operations based on patient volume and treatment schedules.
• Ensure nursing practice at assigned sites adheres to chemotherapy and biotherapy administration standards, infusion safety practices, and hazardous drug handling requirements.
• Conduct routine clinical rounding, chart review, and competency validation at assigned sites to confirm adherence to policy, scope of practice, and best practice performance for quality patient care.
• Review assigned events in origami and site event dashboards to identify trends in patient safety/quality needs and escalate themes to area clinical leadership.
• Partner with Risk Management, nurse managers, and clinical staff to ensure timely event review, root cause follow-up, and completion of corrective actions.
• Support implementation of initiatives that effectively and efficiently meet clinic, area, organizational, and regulatory goals and objectives through analytical capabilities, process improvement identification and implementation, and technology enhancements.
• Deliver clinical training and onboarding in partnership with Clinical Education and other departments and leaders. Overall, is responsible for ensuring completion of required training and annual competency validation for all areas that report to this position.
• Implement new and approved clinical policies, procedures, and special projects at assigned clinic sites through the assigned nurse managers.
• Evaluate clinical care equipment and supply needs for assigned sites and make recommendations to upline management.
• Partner with practice operations leadership to facilitate communication between administrative services and assigned clinics and to ensure appropriate provider and clinical staff coverage while patients are present in the clinics.
• Participate in the personnel aspects of the assigned clinical teams to include hiring, salary increase/adjustments, disciplinary actions, transfers, promotions, and terminations through appropriate and defined HR processes.
• Support the financial goals of the organization by monitoring clinical overtime, agency utilization, and clinical supply spend within the established operating budget for assigned sites.
• Comply will all Federal and State laws and regulations pertaining to patient care, patients' rights, safety, billing, and collections. Adhere to all Company and departmental policies and procedures, including all assigned trainings, and maintain the confidentiality of all patient and employee information at all times.
• Maintain accessibility to employees and physicians so they may report any concerns and follows up on those concerns in a timely manner.
• Timely review and reporting of clinical key performance indicators, including action plans to address any negative performance trends.
• Project a favorable image of the company to promote its mission, vision, and values, and foster positivity, both internally and externally.
• Perform other duties and projects as assigned.

EDUCATION/CERTIFICATIONS & LICENSES:

• Education: Bachelor's degree in nursing highly preferred.
• Certifications/Licenses: Registered Nurse in Florida. OCN certification preferred, or to be obtained within twelve (12) months of hire.

EXPERIENCE:

• Previous Experience: Five (5) years of experience or more in the healthcare field or clinic/outpatient setting with knowledge of Oncology required. Minimum three (3) years of clinical management experience.

CORE COMPETENCIES, KNOWLEDGE/SKILLS/ABILITIES:

Essential competencies and KSAs targeted to successfully performing in role:

• Analysis & Critical Thinking
• Strong interpersonal skills to include effective verbal and written communication
• Solid time management with the ability to prioritize multiple tasks
• Ability to collaborate across various levels of management, departments and teams
• Comfortable negotiating problems and exploring solutions with physician population
• Strong customer service skills and organizational awareness
• Strong leadership and mentoring skills
• Strong technological capabilities

VALUES:

• Patient First – Keeping the patient at the center of everything we do
• Accountability – Taking responsibility for our actions
• Commitment & Care – Upholding FCS vision through every action
• Team – Working together, one team, one mission

SCREENINGS – Background and drug screens

Safeguarding our patients and each other is an important part of how we deliver the best care possible to the communities we serve. All offers of employment at Florida Cancer Specialists & Research Institute are contingent upon clear results of a thorough background screening. Additionally, as a condition of employment, FCS requires all new hires to receive various vaccinations, including the influenza vaccine, barring an approved exemption. In addition, FCS is a drug-free workplace, and all new hires will be subject to drug testing. Medical Marijuana cards are not recognized.

EEOC

Florida Cancer Specialists & Research Institute (FCS) is committed to helping individuals with disabilities to participate in the workforce and ensure equal opportunity to compete for jobs. If you require an accommodation to submit a resume for positions at FCS, please email FCS Recruitment (Recruiter@FLCancer.com) for further assistance. Please note this email address is intended to request an accommodation as part of the application process. Any other correspondence will not receive a response.

FCS is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status.