Area Projects Operation Lead

What you’ll do:

• Provide administrative project support for strategic MTDC and hyperscale customer projects from initial setup through closeout.
• Update projected revenue and anticipated completion dates weekly, validate supporting information, and communicate material changes or risks to the Zone Manager and Area Supervisors.
• Track and reconcile all project revenue associated with assigned customer accounts. Validate revenue against forecasts, SAP records, purchase orders, invoices, and supporting documentation, and work with Finance and other internal teams to resolve discrepancies.
• Maintain project records in Procore, CxAlloy, and similar construction platforms, including uploading documentation, tracking action items, updating schedules, and closing assigned items.
• Review vendor invoices against approved quotes and supporting documentation; contact vendors directly to investigate and resolve pricing, quantity, and billing discrepancies.
• Monitor material availability and reconcile material issues that may affect the project schedule; escalate identified schedule risks to the Zone Manager and Area Supervisors.
• Recommend staffing requirements and coordinate project support schedules with Area Supervisors and Vendors as needed.
• Compare statements of work with SAP purchasing records, identify discrepancies in scope, quantity, pricing, or purchase order details, and coordinate corrections with the appropriate internal teams.
• Communicate directly with customers and vendors to obtain information, resolve administrative issues, provide status updates, and support timely project execution.
• Maintain accurate project files, correspondence, schedules, forecasts, invoice records, purchase documentation, and closeout information.
• Support meetings and follow-up activities by documenting decisions, assigning or tracking action items, and escalating overdue or unresolved issues.
• Collaborate with the Zone Manager, Area Supervisors, field service personnel, sales, finance, procurement, contracts, suppliers, and other stakeholders as required.
• Perform additional project administration responsibilities as assigned by the Zone Manager.

Qualifications:

Required (Basic) Qualifications:

• Bachelor’s degree from an accredited institution
• Minimum of three (3) years of experience in project coordination, field service administration, construction, data center support, or a related environment
• Minimum of three (3) years of experience working with Microsoft 365 applications, including Excel, Outlook, Teams, Word, and PowerPoint
• Ability to travel up to 25% to project sites within the Northeast region of the United States
• Eaton will not consider applicants for employment immigration sponsorship or support for this position. This means that Eaton will not support any CPT, OPT, or STEM OPT plans, F-1 to H-1B, H-1B cap registration, O-1, E-3, TN status, I-485 job portability, etc.

Preferred Qualifications:

• Basic proficiency in Salesforce
• Advanced proficiency in SAP
• Ability to effectively use Procore, CxAlloy, and comparable construction or commissioning platforms

Skills:

• Strong organization, prioritization, and follow-through across multiple active projects
• High attention to detail and commitment to accurate financial, purchasing, scheduling, and project records
• Clear written and verbal communication with customers, vendors, field teams, and business partners
• Sound judgment in identifying discrepancies, documenting risks, and escalating issues to the appropriate decision-maker
• Ability to work independently within assigned priorities while collaborating effectively with Area Supervisors and cross-functional teams
• Customer-focused approach to issue resolution and project support