AI Product Delivery Excellence Manager

What We Need 

Corpay is currently looking to hire an AI Product Delivery Excellence Manager within our Payables division. In this role, the AI Product Delivery Excellence Manager is a key driver of product delivery excellence, helping Product teams and leaders adopt and continuously improve modern, AI-driven planning, discovery, prioritization, and delivery readiness practices.

The role combines strategic product delivery leadership with operational rigor to ensure teams define, prioritize, and prepare high-quality work aligned with business priorities in a predictable and efficient way, while effectively leveraging AI tools.

How We Work 

As an AI Product Delivery Excellence Manager, you will be expected to work in a virtual environment. Corpay will set you up for success by providing: 

• Company-issued equipment
• Formal, hands-on training

Role Responsibilities 

The responsibilities of the role will include: 

• Optimizing the full product delivery lifecycle from intake and discovery through prioritization and ready-for-development handoff 
• Improving flow efficiency by identifying and removing bottlenecks across Product workflows and systems 
• Shifting teams toward continuous planning and outcome-based execution 
• Balancing speed, quality, and predictability in product readiness and delivery inputs 
• Owning discovery predictability and operational health across Product teams 
• Increasing visibility of cross-team dependencies, prioritization risks, and handoff issues while driving mitigation with stakeholders 
• Maintaining stable Product operations through scope discipline, clear operating rhythms, and consistent decision-making 
• Driving adoption of AI-driven product and delivery practices 
• Leveraging AI tools and team analytics for intake planning, prioritization, portfolio visibility, and delivery tracking 
• Identifying risks and opportunities through data-driven insights 
• Continuously evaluating and adopting emerging AI capabilities to improve Product effectiveness and delivery readiness 
• Partnering with Product, Engineering, and stakeholders to align planning and delivery with strategic objectives 
• Collaborating with Engineering to balance AI-DLC initiatives, product priorities, and operational delivery needs 
• Communicating progress, risks, and outcomes clearly and consistently 
• Partnering with leaders and stakeholders to evolve Product practices and operating models 
• Defining, tracking, and reporting key Product and shared delivery metrics 
• Providing actionable insights to inform prioritization and delivery decisions 
• Monitoring Product operating performance and proactively addressing deviations 
• Promoting adherence to quality standards, planning discipline, and Product best practices 
• Maintaining consistent Product artifacts, discovery processes, and handoff standards 
• Supporting governance, compliance, and audit readiness where required 
• Leading continuous improvement using agile and flow-based principles adapted to AI-driven development 
• Running experiments to improve team effectiveness and Product operating outcomes 
• Standardizing best practices across teams while enabling local adaptability 
• Coaching teams on AI-DLC, Product operating principles, and evolving ways of working 
• Enabling adoption of new tools and operating practices through facilitation, coaching, and hands-on support 
• Fostering high-performing, accountable, and self-organizing teams 
• Promoting a culture of continuous learning, innovation, and ownership 

Qualifications & Skills 

• 5+ years of experience in Product Operations, Product Delivery, Agile Delivery, Program Management, or similar roles
• Bachelor's degree in Business, Technology, or a related field, or equivalent practical experience
• Experience working with cross-functional Product and engineering teams
• Proven track record of improving planning, delivery readiness, and operating predictability
• Experience in fast-moving, technology-driven environments
• Experience leading adoption of new technologies, operating practices, or delivery models
• Demonstrated expertise with Jira or similar tooling, including administration, workflow design, custom fields, and reporting
• Experience with Product and delivery metrics, reporting, and analytics
• Hands-on experience with AI-assisted development or Product tools such as GitHub Copilot, Cursor, ChatGPT, or similar platforms
• Understanding of AI-DLC, agile delivery, and flow-based operating models
• Strong analytical thinking and problem-solving skills
• Ability to interpret and act on data-driven insights
• Excellent communication skills
• Demonstrated change leadership and coaching capability

Preferred Qualifications

• Experience in organizations actively scaling AI-assisted software or product delivery
• Experience formalizing operating governance in regulated or audit-sensitive environments
• Experience coaching teams through operating model transitions
• Familiarity with AI workflow tools, prompt-based process automation, or LLM-assisted Product tooling
• Scrum Master, SAFe, or Agile coaching certification (as a foundation, not a requirement to apply Scrum specifically)
• Experience in a FinTech, SaaS, or B2B product environment
• Experience with product analytics or BI tooling (e.g., Tableau, Looker, Power BI)

Benefits & Perks 

• Comprehensive Benefits Package including, Medical, Dental, Vision and Paramedical benefits, as of day one 
• Optional company match RRSP program  
• Virtual fitness classes offered company-wide 
• Time-off including major holidays, vacation, sick, personal, & volunteer time 
• Discounted gym membership rate 
• Philanthropic support with both local and national organizations 
• Fun culture with company-wide contests and prizes 

About Corpay

Corpay is a global technology organization that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialized payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

At Corpay, we are committed to fostering an inclusive and respectful workplace where employees are valued for their diverse perspectives, experiences, and contributions. We believe that diversity, equity, and inclusion strengthen our teams, drive innovation, and support our continued success globally.

As part of our hiring process, offers of employment may be subject to the successful completion of pre-employment screening conducted by an authorized third-party provider, in accordance with applicable laws and Corpay policies. Screening requirements may include employment references, identity verification, criminal record checks, financial or sanctions screening, and other background checks relevant to the role and permitted by local law.

Notice to Recruitment Agencies and Search Firms: Corpay does not accept unsolicited resumes from agencies or search firms without a valid written agreement in place. Any unsolicited candidate submissions will become the property of Corpay, and no fees will be paid related to such submissions.

Learn more about Corpay: https://www.corpay.com

Transparency & Compliance

Equal Opportunity Employer

Corpay is committed to providing equal employment opportunities to all applicants and employees. Employment decisions are made without regard to race, color, religion, sex (including pregnancy), gender, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, marital status, genetic information, military or veteran status, or any other characteristic protected by applicable law. Corpay is committed to fostering an inclusive workplace where individuals are respected and valued for their diverse perspectives, experiences, and contributions. If you require reasonable accommodation during any part of the application or interview process, please notify a representative of the Human Resources Department.

Use of Artificial Intelligence in Hiring

Corpay may use artificial intelligence (AI) and other technology-enabled tools to support certain aspects of the recruitment process, such as application screening, candidate assessment, or interview scheduling. These tools are designed to enhance efficiency, consistency, and fairness throughout the hiring process. AI tools do not make final hiring decisions. All employment decisions involve human review. Corpay is committed to the responsible use of AI, including appropriate oversight and safeguards designed to support fair and unbiased outcomes.

Candidate Privacy Notice

For information about how Corpay processes personal information during the recruitment process, please review our Candidate Privacy Notice: https://www.corpay.com/privacy-policy.

Pay Philosophy

Corpay is committed to fair, equitable, and transparent compensation practices. Compensation decisions are based on objective, job-related factors including skills, experience, qualifications, and market benchmarks. Where required by applicable law, salary or compensation ranges will be included in the job posting or provided prior to the interview process, where required by applicable law. Additional compensation elements such as bonuses, incentives, benefits, or variable pay may apply where applicable.