Advanced Inside Sales Representative - Business Development Representative

Permanent remote role, candidate can be located anywhere in the U.S.

• Provide customer sales qualification by fielding inbound telephone, web and email activity coming from the CT websites and route the requests to the appropriate internal teams
• Outreach and campaign follow-up to new customers (“prospects”) and existing customers
• Cross-sell/upsell of new solutions to existing CT subscription customers as directed
• Supporting and assisting with CT subscription renewal motion
• Vetting, qualifying and prospecting new customers for sales.
• Learning and staying informed on the complex and comprehensive CT suite product line
• Updating the sales CRM database (salesforce.com)
• Managing time and resources effectively
• Representing Wolters Kluwer within the industry and territory
• Contributing to sales marketing campaign planning and lead generation activities
• Manage and maintain the prospector inbound web form queue in Saleforce.com
• Comply with all lead-management-related service-level agreements
• Conduct customer/prospect account research (web, D&B, Top LF, Global top 2000) to identify and warm up new opportunities for the sales team
• Generate marketing qualified sales leads via outbound call and/or email initiatives. Outbound lists include, but are not limited to marketing campaign follow-up, event registration, etc.
• Regularly check-in with sales managers to gather feedback, help create reports and improve the prospecting workflows
• List compiling, clean-up and preparation for prospecting team activities
• Scheduling customer meetings for sales
• Manage incoming communications to the prospector mailbox.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation:

Compensation range listed is based on primary location of the position.  Actual base salary offer is influenced by a wide array of factors including but not limited to skills, experience and actual hiring location. Your recruiter can share more information about the specific offer for the job location during the hiring process. 

Additional Information:

Wolters Kluwer offers a wide variety of competitive benefits and programs to help meet your needs and balance your work and personal life, including but not limited to: Medical, Dental, & Vision Plans, 401(k), FSA/HSA, Commuter Benefits, Tuition Assistance Plan, Vacation and Sick Time, and Paid Parental Leave. Full details of our benefits are available upon request.