The Administrative Assistant will support the COO by managing project timelines, tracking action items, and coordinating across operations, finance, marketing, and HR. They will also conduct research, perform light data analysis, and improve internal systems to ensure operational efficiency.
About the Role
We're looking for a highly organized, detail-oriented Administrative Assistant to support our COO across multiple functions — operations, finance, marketing, and HR. This is a part-time, remote role ideal for someone who thrives on structure, takes ownership of follow-through, and can be trusted to keep projects moving even when priorities shift.
You'll be the connective tissue that keeps things from falling through the cracks: tracking deadlines, following up with stakeholders, managing timelines, and making sure commitments made in meetings actually get done.
What You'll Do
Set up, track, and manage timelines and action items across operations, finance, marketing, and HR projects
Follow up with team members and vendors — proactively chasing down outstanding items and status updates
Support geographic expansion efforts (research, tracking requirements, coordinating next steps across new markets)
Support payer contracting and credentialing processes — tracking applications, following up on outstanding items, and keeping things moving
Conduct research to support decision-making across operations, expansion, and other projects
Perform light data analysis to support reporting and decision-making
Maintain organized systems (files, trackers, project boards) so information is easy to find
Identify gaps in existing processes and build or improve systems to close them
Proactively flag what's falling behind, what's coming up, and what needs attention before it becomes urgent
Handle ad hoc administrative and research tasks as needed
What We're Looking For
2+ years of experience in an administrative, executive assistant, or operations support role
Exceptionally detail-oriented and organized, with a track record of managing multiple workstreams at once
Strong written and verbal communicator, comfortable interfacing with a variety of stakeholders
Excellent follow-through — you close loops without being reminded
Comfortable setting up systems/timelines and holding others accountable to them, including people more senior than you
Process-minded — you naturally look for ways to make things more efficient, repeatable, and less reliant on tribal knowledge
Takes initiative and ownership — you spot problems and work toward solutions rather than waiting to be told what to do
Self-starter who works well independently in a remote environment
Tech-savvy and quick to pick up new tools (e.g., Google Workspace, project management tools like Trello/Monday, Slack)
Trustworthy with sensitive and confidential information
Prior experience supporting a founder, executive, or small/growing company is a plus
“I was the first applicant for a remote marketing position that got listed on the company website the same day I applied. Had an interview within 48 hours!”