Administrative Assistant
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AI Summary
The Administrative Assistant will manage front desk operations, including patient check-ins, appointment scheduling, and insurance verification. They will also maintain accurate medical records and coordinate administrative tasks to support the clinical team.
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Home office stipend
- Opportunity for advancement
- Paid time off
About the Role:
Wu Pediatrics is looking for a friendly and organized Administrative Assistant to join our dedicated team in Temple City, CA. This is a wonderful opportunity to play a vital role in supporting a pediatric practice that puts children's health and family experience first. If you thrive in a fast-paced medical environment and love making a difference, we want to hear from you!
Responsibilities:
- Greet and check in patients and families at the front desk with a warm, welcoming attitude
- Schedule, confirm, and manage patient appointments using practice management software
- Answer and route incoming phone calls, voicemails, and patient inquiries in a timely manner
- Verify patient insurance eligibility and collect co-pays at time of service
- Maintain and update accurate patient records and medical documentation (EMR/EHR)
- Coordinate referrals, prior authorizations, and correspondence with specialists
- Support clinical staff with general administrative and clerical tasks as needed
Requirements:
- 1+ year of administrative or front desk experience, preferably in a medical or pediatric setting
- Familiarity with EMR/EHR systems and medical office software
- Knowledge of health insurance, billing basics, and insurance verification processes
- Strong communication skills with a compassionate, patient-facing demeanor
- Bilingual (English/Spanish or English/Mandarin) a plus
- Highly organized, detail-oriented, and able to multitask in a busy environment
- High school diploma or equivalent required; medical administrative certification a plus
About Us:
Wu Pediatrics is a trusted pediatric practice serving families in the Temple City, CA community, committed to providing compassionate, high-quality healthcare for children of all ages. Our patients and their families love us for our attentive care, welcoming atmosphere, and dedication to their little ones' well-being. We are proud to have built a supportive team environment where every staff member is valued and empowered to make a real impact.
This is a remote position.
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