Account Manager

The Porterhouse Medical Group

Porterhouse Medical is a global medical communications agency with a reputation for excellence supporting medical affairs teams in the delivery of scientific publications, congress activities, medical education, and medical strategy. We work with rare disease and gene therapy companies along with large biopharma companies globally, helping to disseminate key data and communicate scientific advances among an audience of healthcare professionals, all with a focus on improving people’s lives.

We are part of SCIRIS, a global family of agencies with over 300 employees located in the UK and North America, delivering exceptional healthcare communications and consultancy services to global and US clients. Our growing, expert team is the perfect blend of science and creativity. Our agency is made up of editors, strategists, medical writers, client services managers and creative designers, who all work closely together on a variety of projects to ensure they are completed to the highest standard for our clients.

Our core values, which form our Porterhouse PATH (Passion, Ambition, Togetherness, and Humor), are built into our daily working lives and contribute to our culture and strong relationships.

Job Description

Account Manager (US – remote)

We are currently looking for an Account Manager to join our busy client services team. The successful candidate will have prior experience working in medical communications, as well as exceptional problem-solving, project management, and diplomacy skills. Strong face-to-face and written communication skills and a proven ability to develop enduring client relationships are also essential. The successful candidate should be prepared to work in a fast-­paced, creative environment with occasional opportunities for travel.

Your key responsibilities will include:

• Proactively managing project scope and budgets to ensure that any issues are communicated to clients and that project profitability is maintained
• Proactively driving projects forward and seeing them through to completion in a timely manner
• Working closely with internal teams at Porterhouse Medical to manage priorities and ensure that solutions are delivered to the highest standard
• Working closely with clients and healthcare professionals to understand their needs and translate these into opportunities for the development of high-quality medical communication solutions
• Developing an understanding of new therapy areas quickly and comprehensively, inspiring confidence with clients
• Identifying opportunities for new business within existing accounts
• Supporting new business initiatives, including attendance and presentation at pitch meetings

Desired background and skills

We are looking for engaging and outgoing team members to join a busy and highly collaborative agency to maintain our reputation as a first-class medical communications agency delivering scientific publications and programs of the highest quality to high science clients. We are looking for individuals with the following skills, attributes, and qualifications:

• At least 4 - 5 years of experience in a client services role in a medical communications agency or pharmaceutical company with roles of increasing responsibility
• A proven track record of client and account management and the delivery of organic growth and new business
• Experience of managing and developing a team, and proven leadership and influencing skills in a multidisciplinary environment
• Strong financial literacy and numeracy skills, and excellent attention to detail

Salary Range

$85,000 - $100,000

The base salary range represents the anticipated low and high of the salary range for this position. Actual salary will vary based on various factors such as the candidate’s qualifications, prior experience, skills, competencies, and therapeutic area proficiency needed in the role.  Additional company benefits include paid time off, health/dental/vision care, available 401k plan well as a discretionary employer paid bonus.

We foster a friendly and inclusive working environment, where teamwork is an everyday occurrence. We are proud of our Investors in People accreditation at the Gold level, which is a globally recognized standard that reflects the very best in people management excellence. We also strive to have a positive social and environmental impact; we have many charity initiatives and were awarded the ISO 14001 for environmental management in 2021.

To apply, you must be eligible to work in the US without sponsorship.

We do not accept unsolicited CVs from recruiters or employment agencies.