The Customer Success Manager is responsible for driving customer satisfaction, retention, and growth by building strong relationships and ensuring clients maximize software value. They will identify upsell opportunities and collaborate with internal teams to enhance the overall customer experience.
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Responsible for the independent management and development of a defined pharmacy customer portfolio in Germany to increase sales of generic medicines. This involves proactive telephone outreach, analyzing customer needs, and collaborating with internal teams to ensure optimal customer care.
Drive customer satisfaction, retention, and growth by building strong relationships and ensuring clients maximize the value of software solutions. Identify upsell opportunities and collaborate with internal teams to enhance the overall customer experience.
Build and maintain a multi-agent AI system to automate performance media trading decisions. This includes developing AI agents, integrating media platform data, and establishing evaluation-first development protocols.
Design, develop, and maintain scalable backend services and APIs using Python and Django within the telecommunications industry. Manage the full service lifecycle including deployment, monitoring, and optimization of AWS-based cloud infrastructure.
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Lead strategic account activity for large organizations in Belgium and Luxembourg to expand GitLab's presence. Develop opportunities through consultative selling and coordinate with cross-functional teams to ensure successful product adoption.
Lead full-cycle executive searches for Senior Sales Executives in the US market and other executive-level roles. Build a network of passive GTM talent and manage a high-judgment assessment process to maintain the company's premium brand.
Design and develop innovative hardware security products combining plastic and electronic components for mass production. Responsibilities include prototyping, cost optimization, technical drawing creation, and managing communication with suppliers and EMS partners.
Adobe Enterprise Architect
VML Enterprise Solutions
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Full Time
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8 Weeks Ago
VML Enterprise Solutions
Serve as the primary technical driver for closing sales opportunities and supporting customer success through value realization. Engage with C-suite and technical teams to deliver future-state marketing architectures and digital engagement roadmaps.
Analyze and design technical and functional requirements for IAM and cybersecurity solutions using the OpenIAM platform. Implement, configure, and optimize identity architectures while resolving complex technical incidents.
Support day-to-day information security and privacy operations, including maintaining compliance documentation and tracking remediation activities. Coordinate audits, manage security awareness training, and handle client security questionnaires and supplier due diligence.
Lead the VIP department by developing strategies to drive player retention and elevate the experience for high-value customers. Manage a team of account managers and optimize loyalty programs, bonus structures, and performance metrics.
Design end-to-end solution architectures for products and initiatives, focusing on scalability, security, and cost-effectiveness. Lead the integration of AI and GenAI capabilities, including agentic workflows and AI-assisted development tools, into the engineering process.
Senior AI Agent Engineer – Moveworks | Customer Deployment
ServiceNow
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Full Time
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8 Weeks Ago
ServiceNow
The role involves designing and deploying high-impact AI Agent solutions on the Moveworks ServiceNow platform to solve complex customer business challenges. It requires full-stack ownership of the delivery lifecycle and collaborating with product teams to influence the platform's evolution based on customer feedback.
SAP Senior Consultant MM (m/w/d)
Gambit Consulting GmbH
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Full Time
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8 Weeks Ago
Gambit Consulting GmbH
The role involves leading SAP MM implementation projects, specifically focusing on SAP S/4HANA. Responsibilities include process recording, status quo analysis, process optimization, and supporting pre-sales and strategy consulting.
Drive global compensation and benefits initiatives, focusing on the design of incentive models and variable remuneration systems. Manage annual salary review cycles and optimize global C&B tools while providing expert consultancy to HR partners and management.
Transcribe short Flemish audio clips exactly as spoken and label audio issues like background noise or unclear recordings. Follow specific guidelines for punctuation, formatting, and audio tagging to improve AI.
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Transcribe short German audio clips exactly as spoken and label audio issues like background noise or unclear recordings. Follow specific guidelines for punctuation, formatting, and audio tagging to improve AI.
Transcribe short French audio clips exactly as spoken and label audio issues like background noise or unclear recordings. Follow specific transcription guidelines for punctuation, formatting, and tagging.
Transcribe short German audio clips exactly as spoken and label audio issues like background noise or unclear recordings. Follow specific guidelines for punctuation, formatting, and audio tagging to improve AI.
Transcribe short Portuguese audio clips exactly as spoken and label audio issues like background noise or unclear recordings. Follow specific transcription guidelines for punctuation, formatting, and tagging.
Responsible for driving net new sales into Enterprise Accounts by creating territory plans and prospecting for new opportunities. Collaborates with technical experts and channel partners to close six-figure deals and maintain an accurate sales forecast.
Enterprise Customer Success Manager, Grammarly for Education
Superhuman
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Full Time
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8 Weeks Ago
Superhuman
Manage the full post-sales lifecycle for enterprise education accounts, focusing on onboarding, activation, and long-term success. Drive retention and growth by leading renewal strategies and identifying expansion opportunities in collaboration with sales teams.
Responsible for the commercial management and financial delivery of fire protection projects ranging from £100k to £4m. Key duties include managing interim payments, negotiating final accounts, and monitoring budgets against costs.
Deliver, support, and maintain quality software solutions for policy administration and ancillary systems. Create detailed technical specifications and collaborate with stakeholders to resolve complex high-severity problems.
Develop custom SAS code to generate summary tables, listings, and graphs according to statistical analysis plans. Act as a lead programmer by directing activities, reviewing project documentation, and mentoring junior personnel.
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The role supports the Commercial Office leadership through financial planning, performance management, and strategic business analysis. Key duties include coordinating the Annual Operating Plan, managing pricing dashboards, and providing financial insights to drive global commercial decision-making.
Internal Account Director - Recruitment & Retention Strategy
Syneos Health
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Full Time
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8 Weeks Ago
Syneos Health
The role involves managing recruitment and retention strategies from planning to close-out, including the creation of Patient Recruitment Plans. The Director will represent R&R services at bid defense meetings and collaborate with internal teams to ensure timely enrollment and risk mitigation.
Act as the strategic lead for the Benelux region to identify and capture high-impact deals with global enterprises. Lead cross-functional teams to guide C-level executives through the adoption of SASE, Zero Trust, and AI-native security architectures.
Assess and challenge how partners manage delegated insurance activities, specifically focusing on claims handling and regulatory compliance. Lead the full control cycle from preparation and remote auditing to the implementation of corrective action plans.
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