The Associate Customer Success Manager acts as a trusted advisor to customers, driving product adoption and ensuring they achieve their desired business outcomes. They are responsible for managing customer health, identifying expansion opportunities, and advocating for customer needs within the organization.
Remote Customer Success Manager Jobs (1,160)
Search = customer success manager
The Customer Success Manager will serve as the primary point of contact for mid-market and enterprise accounts to drive satisfaction, retention, and growth. They will lead onboarding, conduct business reviews, and analyze usage data to demonstrate ROI while advocating for customer needs internally.
The Enterprise Customer Success Manager will oversee a portfolio of 25-30 large law firm accounts, focusing on strategic partnerships and measurable customer outcomes. Responsibilities include proactive account management, driving renewals, identifying growth opportunities, and serving as a trusted advisor to senior-level stakeholders.
![AltoVita is hiring for remote Customer Success Manager, US [Remote]](/assets/796c8635-5962-4769-ae2e-65c7292e8c97.jpg){kind=small}
Manage incoming accommodation requests and provide personalized housing options to corporate clients using proprietary software. Build strong relationships with relocation consultants and collaborate with hospitality partners to ensure competitive offerings.
The Customer Success Manager will serve as the primary point of contact for SMB customers, driving product adoption and ensuring business value. They are responsible for managing renewals, identifying upsell opportunities, and acting as a customer advocate to internal product teams.
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Customer Success Manager, APAC (Remote)
Crystal Intelligence
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Full Time
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11 Weeks Ago
Crystal Intelligence
The Customer Success Manager will own the end-to-end client relationship, from onboarding to renewal, while serving as the primary point of contact for a portfolio of clients. They will collaborate with internal teams to drive product improvements, conduct business reviews, and identify upsell opportunities to ensure client success.
The Strategic Customer Success Manager will manage a portfolio of enterprise healthcare accounts, serving as a trusted advisor to C-suite executives to drive retention, adoption, and expansion. They will lead strategic business reviews, align product solutions with client financial goals, and act as a cross-functional partner to ensure successful delivery and growth.
The Senior Customer Success Manager will manage a portfolio of enterprise accounts to maximize platform engagement and satisfaction. They will create success plans, conduct business reviews, and serve as a technical product expert to facilitate smooth operations.
Senior Customer Success Manager - English and French Speaking
Beyond
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Full Time
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11 Weeks Ago
Beyond
The Senior Customer Success Manager will drive customer adoption, retention, and satisfaction by providing data-driven revenue management insights. They will manage a book of accounts, build strong client relationships, and act as the voice of the customer to the product team.
The Customer Success Manager will own the post-sale experience for enterprise customers, focusing on driving retention, expansion, and product adoption. They will act as a trusted advisor to security leaders while managing customer health and mitigating churn risk through cross-functional collaboration.
The Senior Customer Success Manager is responsible for managing a portfolio of 40-50 accounts to ensure health, adoption, and renewal. They will act as the primary point of contact, conducting business reviews and collaborating with internal teams to drive customer value and expansion.
Manage and retain a portfolio of LATAM accounts for identity security solutions while driving revenue through renewals and cross-selling. Act as the internal voice of the customer to the product team and ensure successful onboarding and value realization for clients.
The Customer Success Manager will lead territory calls, monitor account health, and drive renewal and expansion success. They will partner cross-functionally to evaluate district data and implement proactive strategies to ensure customer satisfaction and program adoption.
The Customer Success Manager will lead territory calls, monitor account health, and drive renewal and expansion strategies. They will collaborate with internal teams and district leadership to ensure program adoption and mitigate account risks.
You will lead the enterprise-wide adoption of the Credo AI Governance Platform by managing projects and coordinating with internal teams. Additionally, you will oversee the full customer lifecycle, including onboarding, training, business reviews, and driving long-term value and retention.
You will manage a multimillion-dollar portfolio of school and district relationships to drive product adoption, retention, and growth. You will also lead strategic partnerships and provide consultative support to ensure the platform effectively reduces teacher burnout and improves student outcomes.
The Senior Customer Success Manager will manage a portfolio of enterprise and SMB clients to drive retention, upsell opportunities, and product value. They will act as a strategic partner and lead point of contact, collaborating with internal teams to ensure client business goals are met.
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You will own the end-to-end customer journey, including onboarding, adoption, and retention, while building the foundational customer success playbooks and metrics. You will act as the primary bridge between customers and internal teams to drive measurable business outcomes and product improvements.
The Program Manager will own the strategic roadmap for customer activation and retention by identifying friction points and implementing scalable, automated solutions. They will collaborate with cross-functional teams to audit workflows and drive data-driven initiatives that enhance the overall customer experience.
Customer Success Manager, Water Engineering UK/I (Remote)
Autodesk
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Full Time
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12 Weeks Ago
Autodesk
You will manage a portfolio of water industry accounts to drive the adoption of the Autodesk Construction Cloud platform and ensure customer success. This involves developing success plans, mitigating churn risk, and partnering with sales teams to expand project usage and deliver documented value.
Senior Customer Success Manager (Remote) 14 APPLICANTS
Candor Health
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Full Time
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12 Weeks Ago
Candor Health
As a Senior Customer Success Manager, you will ensure client success by serving as a trusted advisor and technical consultant. You will manage client relationships, drive product adoption, and bridge the gap between product offerings and client business objectives.
The Enterprise Customer Success Manager is responsible for the success, retention, and growth of Wiley’s Enterprise customers across Asia. This includes managing customer onboarding, adoption planning, and tracking usage and satisfaction.
Lead and develop a high-performing team of Customer Success Managers while driving customer retention and expansion. Collaborate cross-functionally to represent the voice of the customer and provide executive-level support.
As a Customer Success Manager, you will oversee the customer experience from onboarding to issue resolution and product adoption. You will help customers navigate complex workflows and ensure accurate outcomes within the platform.
Manage relationships with C-level executives across complex enterprise accounts while acting as a trusted advisor. Proactively identify customer needs and tailor solutions to enhance security posture and ROI.
The Customer Success Manager will support the activation and adoption of the MEG Premium software among clients, ensuring customer satisfaction and maximizing the use of solutions. They will work closely with sales and support teams throughout the entire client lifecycle.
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Government Customer Success Manager
Zebra Technologies
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Full Time
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12 Weeks Ago
Zebra Technologies
The role involves managing a portfolio of government clients through their post-sales journey, focusing on onboarding, adoption, renewals, and expansion opportunities while meeting key performance indicators. This includes owning the client engagement process, driving value delivery, and working cross-functionally on internal projects to evolve solutions for public sector needs.
The Scaled Customer Success Manager ensures effective adoption and expansion for clients by managing the transition from sales through onboarding to customer success, leveraging digital programs for portfolio management. Responsibilities include onboarding new customers, guiding existing ones through coaching and proactive management, and collaborating internally to refine success strategies and improve Time to First Value.
Customer Success Manager, LAC 17 APPLICANTS
Restaurant Brands International
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Full Time
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12 Weeks Ago
Restaurant Brands International
The Customer Success Manager will drive projects to grow the digital business in key markets and lead all customer routines, serving as the primary post-sale contact to develop strong customer advocates. This role involves coordinating with internal teams to prioritize digital initiatives and assuming a consultative role for technical issues and new feature introductions.
Junior Customer Success Manager (m/w/d) - KI & Construction Tech 30 APPLICANTS
Flexxter GmbH
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Full Time
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12 Weeks Ago
Flexxter GmbH
The role involves acting as a strategic partner to B2B users, focusing on onboarding new clients (architects, construction managers) and ensuring they understand and utilize the software's full potential through proactive engagement. Responsibilities also include serving as the first point of contact for issue resolution and gathering market feedback to influence new feature development.
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