The specialist serves as the primary point of contact for members and providers, resolving inquiries regarding benefits, eligibility, and claims. They are responsible for maintaining high-quality service standards, educating stakeholders on plan policies, and collaborating with internal teams to resolve complex issues.
Build regional relationships with brokers and employers, develop sales strategies with health system and plan designer partners, and drive enrollment in health plan products. Represent partnerships at meetings and events, collaborate with internal teams, and share market intelligence to inform plan design, pricing, and product development.
Own and grow a pipeline of prospects among plan designers, benefits decision-makers, and TPA or BPO opportunities, managing sales from outreach through close and meeting or exceeding quota. Deliver tailored product demonstrations and proposals, maintain CRM records and forecasts, collaborate with marketing and partnerships, and share market insights to inform product and go-to-market strategy.
Lead Yuzu’s employer-market expansion by selecting target geographies, establishing health system partnerships, building broker distribution, and personally closing early employer groups. Develop the go-to-market playbook, represent the company with industry stakeholders, and hire and scale a regional sales team.
