Lead the end-to-end technical onboarding and ongoing support for B2B partners integrating with the Banking-as-a-Service platform. Act as the primary technical contact for API and on-chain integrations, ensuring smooth production go-lives.
Wirex
5 Remote Job Openings at Wirex
Design and maintain high-performance backend services and smart contract integrations for Web3 card payment processing. Develop secure APIs and transaction handling systems to facilitate cross-chain token swaps and fund management.
The BDR will identify and research target accounts to generate qualified opportunities for the Account Executive team. This involves conducting outreach via email, LinkedIn, and phone, as well as representing the company at industry events.
The role involves executing day-to-day financial crime compliance activities, including customer due diligence and transaction monitoring across fiat and crypto products. It also focuses on preparing suspicious transaction reports and supporting APAC MLROs in meeting regulatory obligations.
Champion customer satisfaction by providing exceptional support and guiding users through issue resolution. Contribute to the multi-language knowledge base and translate customer feedback into product improvement suggestions.