Act as the primary escalation point for B2B partners to resolve complex user-level issues regarding payments, cards, and accounts. Coordinate with internal operations and compliance teams to ensure timely resolution and process improvements.
Wirex
5 Remote Job Openings at Wirex
The Fraud Operations Analyst is responsible for identifying, preventing, and mitigating fraudulent activities and financial crimes through transaction monitoring and pattern analysis. They will also prepare Suspicious Activity Reports and recommend operational improvements to enhance fraud detection efficiency.
Lead the end-to-end technical onboarding and ongoing support for B2B partners integrating with the Banking-as-a-Service platform. Act as the primary technical contact for API and on-chain integrations, ensuring smooth production go-lives.
Design and maintain high-performance backend services and smart contract integrations for Web3 card payment processing. Develop secure APIs and transaction handling systems to facilitate cross-chain token swaps and fund management.
The role involves executing day-to-day financial crime compliance activities, including customer due diligence and transaction monitoring across fiat and crypto products. It also focuses on preparing suspicious transaction reports and supporting APAC MLROs in meeting regulatory obligations.
