You will act as the primary point of contact for new clients, managing their onboarding process and software implementation from start to finish. Your goal is to ensure customers derive value from the software quickly to drive satisfaction and retention.
You will manage the end-to-end onboarding process for new clients, ensuring they successfully integrate the software into their daily business operations. Additionally, you will provide personalized 1:1 consultations to drive customer satisfaction and foster long-term relationships.
You will manage a portfolio of new clients, guiding them through the software onboarding process to ensure successful adoption. You are responsible for building long-term relationships and providing personalized support to maximize customer satisfaction.
You will manage the onboarding process for new clients in the DACH and international markets to ensure they derive value from the software quickly. This involves hosting 1:1 consulting sessions and proactively addressing client needs to drive retention and satisfaction.
The intern will manage accounts receivable, including invoicing and collections, while collaborating with cross-functional teams to support financial reporting and data integrity. They will also lead process improvement initiatives by identifying automation opportunities and partnering with engineers to implement efficient financial solutions.
Manage a portfolio of primarily mid-market fitness businesses, guiding customers through onboarding, training, implementation, and multi-location rollouts while helping them maximize value from Virtuagym. Drive product adoption, renewals, and account growth; identify and mitigate churn risks; and represent customer feedback in collaboration with internal teams.
The Financial Controller will strengthen internal controls, manage tax compliance, and oversee revenue control processes. They will also partner with finance leadership to streamline reporting and drive automation across financial systems.
