The Operations & Enablement Analyst manages onboarding systems, automations, and reporting infrastructure to ensure efficient client experiences. They are responsible for maintaining HubSpot and Monday.com workflows, developing dashboards, and documenting operational processes.
The Senior Director is responsible for the strategic direction and operational leadership of the contact center to ensure exceptional patient experience and alignment with enterprise revenue cycle goals. This role oversees large-scale teams, manages technology adoption, and collaborates across departments to optimize service delivery and patient advocacy.
The Director of Client Success oversees client relationships and ensures that internal teams meet performance standards and health metrics. They are responsible for mentoring staff, analyzing client results to identify revenue cycle issues, and collaborating with leadership to implement effective solutions.
The People Services Partner supports daily HR functions including onboarding, benefits administration, and employee relations. They ensure compliance with labor laws, manage performance evaluation processes, and assist with training and policy implementation.
The Total Rewards Partner manages the end-to-end administration of employee benefits, retirement plans, and leave programs, including FMLA and ADA compliance. The role also provides frontline support for payroll activities and ensures accurate data management within the HRIS system.
The Provider Enrollment Specialist researches and resolves payer enrollment issues while managing the submission of CMS, Medicaid, and third-party payer applications. They also maintain provider demographics and ensure all provider numbers are correctly linked to client groups and software systems.
The Manager, Client Success acts as the primary liaison between the company and clients to manage accounts, maximize collections, and resolve escalated issues. They are responsible for monitoring performance metrics, facilitating meetings, and overseeing the growth and mentorship of assigned team members.
The Project Lead manages the end-to-end onboarding of healthcare clients into coding and billing services by coordinating cross-functional teams and system setups. They serve as the primary point of contact to ensure project timelines are met and facilitate a smooth transition to service delivery teams.
The Director of Provider Enrollment provides strategic leadership and operational oversight for the provider enrollment department, managing team performance and day-to-day enrollment activities. They are responsible for developing client relationships, monitoring enrollment metrics, and implementing process improvements to ensure accuracy and timeliness.
The Manager, Client Success acts as the primary liaison between the company and clients to manage accounts, resolve escalated issues, and ensure operational performance. They are responsible for monitoring client metrics, facilitating meetings, and overseeing the growth and mentorship of assigned team members.
The Accounts Receivable Escalation Specialist is responsible for analyzing collections, resolving complex claim denials, and managing insurance payer follow-ups. They must ensure accurate reimbursement by processing appeals, maintaining patient account documentation, and communicating effectively with insurance companies.
The Regional Vice President is responsible for managing the full sales cycle, from lead generation to contract execution, within assigned healthcare accounts. They must maintain a robust sales pipeline, document activities in the CRM, and meet annual sales quotas.
Manage the end-to-end onboarding of healthcare clients into coding and billing services, leading cross-functional teams through 1-3 month projects. Serve as the primary point of contact to ensure accurate system configuration and a smooth transition to service delivery teams.
