You will act as a bridge between business and technology, leading requirement gathering sessions and designing functional solutions within Salesforce Financial Services Cloud. Additionally, you will document user stories, perform Fit-Gap analysis, and support the client through demos and UAT processes.
You will work on high-impact projects using Salesforce Communications Cloud and participate in the support and resolution of application requirements. This role involves collaborating with a team to deliver innovative solutions while maintaining direct communication with clients.
Define and design content strategies for digital products and services from early project stages. Collaborate with multidisciplinary teams to ensure content consistency and alignment with user needs and business goals.