Utility Warehouse

Manage inbound calls from existing customers, landlords, and new occupiers regarding account closures, transfers, and service cancellations. Meet call handling KPIs and sales targets for new occupier move-ins and retention conversions.

Co-lead a cross-functional squad to deliver energy services while ensuring technical alignment with company strategy. Focus on people development, operational excellence, and balancing short-term delivery with long-term sustainability.

Design and implement reliable backend services and APIs to power telco customer journeys. Collaborate with cross-functional teams to deliver end-to-end solutions while mentoring mid-level engineers on best practices.