You will own gross revenue retention and expansion for a specific segment of customers by designing and scaling coaching programs. This involves identifying patterns in customer churn, running group sessions, and providing strategic advice on pricing, packaging, and funnel optimization.
The Director of Revenue Operations will own the systems, data, and strategy to drive revenue performance across Sales, Marketing, and Customer Success. They will build and optimize the GTM infrastructure, manage the tech stack, and lead strategic planning to scale revenue operations.
You will own the reporting layer for the GTM funnel, building dashboards and providing actionable insights to Sales and Marketing teams. Additionally, you will manage data hygiene, audit CRM systems, and monitor the performance of lead-scoring and attribution models.
The Onboarding Specialist manages a portfolio of new customers, guiding them through platform setup, configuration, and activation. They collaborate with cross-functional teams to ensure timely launches while leveraging AI tools to personalize communications and streamline workflows.
