You will lead a professional services team of 10, focusing on project success, team development, and achieving measurable goals. You will also collaborate across departments to ensure clear communication and efficient processes while maintaining strong customer relationships.
You will provide technical support for Linux and Kubernetes-based products by analyzing customer issues and implementing sustainable solutions. Additionally, you will document technical findings and maintain the knowledge base while communicating effectively with customers.
You will lead complex multi-partner IT infrastructure projects from planning to completion while ensuring economic and content-related goals are met. Additionally, you will act as a trusted advisor to stakeholders, managing risks and fostering transparent communication throughout the project lifecycle.
You will lead and mentor the Key Account Management team to drive strategic sales growth and establish sales excellence. Additionally, you will maintain operative sales responsibilities to stay close to the market and provide feedback for product development.
